Work Scheduling Coordinator Assc. - Work Scheduling Coordinator

Appalachian Power Company; Bluefield (WV); On-site; USD 54,000 - 79,000; Full time

Job summary

Appalachian Power Company is seeking a Work Scheduling Coordinator to assist in planning and coordinating engineered and non-engineered jobs for the distribution line and service workforce. The role focuses on combining personnel and equipment resources to complete tasks efficiently using work management systems.

Responsibilities include characterizing work requests, advising on design requirements, coordinating with multiple stakeholders, meeting deadlines, and assisting with outages.

Qualifications

• Associate's degree in engineering technology or high school diploma with experience.
• Minimum of 4 years experience in distribution line operations.
• Sedentary physical demand level with strong analytical and organizational skills; proficient in Windows; knowledge of DWMS, SPECTRUM and MACSS/OPS.

Responsibilities

• Accurately characterizing new Customer Work Requests, including load and energy requirements; determine prerequisites for the job.
• Provide technical knowledge and consultation on service design requirements and applicable codes/policies.
• Coordinate with customers, supervisors, inspectors and others to meet prerequisites and deadlines.
• Negotiate schedules and deadlines due to workload, weather or conflicts.
• Assist in scheduling planned customer service outages.

Job description

Job Summary

Responsible for providing assistance in performing duties assigned in the work scheduling process in an area office including the scheduling and coordination of all engineered and non-engineered jobs for the distribution line and service work force. The job will combine the available personnel and equipment resources to assure that the jobs are completed timely and efficiently using the work management systems applications.

Job Description

Work Scheduling Coord Assc

What You’ll Do:

1. 1) Accurately characterizing new Customer Work Requests, including electrical load and energy requirements; need for new distribution construction; need for specifying prerequisites for the job such as field engineering, tree trimming, electrical inspection, or special metering.
2. 2) Providing technical knowledge and consultation to Customers regarding basic service design requirements, city ordinances, basic electrical code requirements, and Company Policies relating to installation of new or existing electrical service.
3. 3) Coordinating with Customers, Service Supervisors, Contract Construction Supervisors, Builders, Electrical Inspectors, Foresters, and Metering to ensure work prerequisites are met.
4. 4) Coordinating with Customers, Engineers, Service Supervisors, Contract Construction Supervisors, Electrical Inspectors, Foresters, and Metering to ensure Customer deadlines are met.
5. 5) Negotiating with Service Supervisors, Contract Construction Supervisors, and Customers to adjust work schedules and deadlines due to workload, inclement weather, or other scheduling conflicts.
6. 6) Assist in scheduling planned Customer Service outages.

What You’ll Need:

• Education requirements are listed below: Associate's degree in engineering technology or high school diploma with experience as listed below.
• Work Experience requirement listed below: Progression through work scheduling assistant job family or a minimum of 2 years experience in distribution operations including good working knowledge of distribution work processes and procedures.
• OTHER REQUIREMENTS: Physical demand level is Sedentary Strong analytical and organizational skills, and the ability to effectively prioritize work are required. Must be proficient in the operation of computer systems in a Windows environment and have the ability to learn new and complex systems. A working knowledge of DWMS, SPECTRUM, and MACSS/OPS is preferred.

What You’ll Need:

• Education requirements are listed below: Associate's degree in engineering technology and two years experience in distribution operations; or high school diploma with experience listed below.
• Work Experience requirement listed below: Minimum of 4 years experience in distribution line operations including good working knowledge of distribution work processes and procedures.
• OTHER REQUIREMENTS: Physical demand level is Sedentary Strong analytical and organizational skills, and the ability to effectively prioritize work are required. Must be proficient in the operation of computer systems in a Windows environment and have the ability to learn new and complex systems. A working knowledge of DWMS, SPECTRUM, and MACSS/OPS.

Compensation Data

Compensation Grade: SP20-004 Compensation Range: $54,063.00 - $79,369.00

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

At American Electric Power, we provide more than electricity to our millions of customers - we energize possibilities. We're redefining the future of energy by reducing our carbon footprint, empowering the communities we serve and building an engaged, talented workforce. All while delivering the reliable service our customers expect. It’s an exciting time in the energy industry. Are you ready to be part of it? We’re looking for team members to help create the grid of the future. Learn more about our commitment to creating a supportive, inclusive work culture that values different experiences.