Work Scheduling Coordinator Assc. - Work Scheduling Coordinator

Appalachian Power; Bluefield (WV); On-site; USD 54,000 - 79,000; Full time

Job summary

Appalachian Power is seeking a Work Scheduling Coordinator Assistant to plan and coordinate engineered and non-engineered jobs for the distribution line and service workforce. You’ll align personnel, equipment, and scheduling systems to complete work timely and efficiently.

Responsibilities include evaluating customer requests, advising on design requirements, coordinating with field and office teams, and adjusting plans for weather or workload.

Qualifications

• Associate degree in engineering technology or high school diploma with experience.
• 2+ years in distribution operations; knowledge of distribution work processes.
• Strong analytical and organizational skills; ability to prioritize work.
• Proficient with Windows; knowledge of DWMS, SPECTRUM, MACSS/OPS preferred.

Responsibilities

• Characterize new Customer Work Requests including load and energy requirements.
• Provide technical guidance on service design and code requirements.
• Coordinate with customers, supervisors, inspectors, foresters, and meter groups to meet prerequisites.
• Ensure deadlines by coordinating with engineers, schedulers, and customers.
• Negotiate schedules due to workload or weather conditions.
• Assist in reviewing crew productivity and training or outages planning.

Skills

Analytical skills

Organizational skills

Prioritization

Windows proficiency

DWMS

SPECTRUM

MACSS/OPS

Education

Associate's degree in engineering technology

High school diploma with related experience

Tools

DWMS

SPECTRUM

MACSS/OPS

Job description

Job Posting End Date09-30-2026Please note the job posting will close on the day before the posting end date.Job SummaryResponsible for providing assistance in performing duties assigned in the work scheduling process in an area office including the scheduling and coordination of all engineered and non-engineered jobs for the distribution line and service work force. The job will combine the available personnel and equipment resources to assure that the jobs are completed timely and efficiently using the work management systems applications.Job DescriptionWork Scheduling Coord Assc:What You'll Do:1) Accurately characterizing new Customer Work Requests, including electrical load and energy requirements; need for new distribution construction; need for specifying prerequisites for the job such as field engineering, tree trimming, electrical inspection, or special metering.2) Providing technical knowledge and consultation to Customers regarding basic service design requirements, city ordinances, basic electrical code requirements, and Company Policies relating to installation of new or existing electrical service.3) Coordinating with Customers, Service Supervisors, Contract Construction Supervisors, Builders, Electrical Inspectors, Foresters, and Metering to ensure work prerequisites are met.4) Coordinating with Customers, Engineers, Service Supervisors, Contract Construction Supervisors, Electrical Inspectors, Foresters, and Metering to ensure Customer deadlines are met.5) Negotiating with Service Supervisors, Contract Construction Supervisors, and Customers to adjust work schedules and deadlines due to workload, inclement weather, or other scheduling conflicts.6) Assist in scheduling planned Customer Service outagesWhat You'll Need:Education requirements are listed below: Associate's degree in engineering technology or high school diploma with experience as listed below.Work Experience requirement listed below: Progression through work scheduling assistant job family or a minimum of 2 years experience in distribution operations including good working knowledge of distribution work processes and procedures.OTHER REQUIREMENTS:Physical demand level is SedentaryStrong analytical and organizational skills, and the ability to effectively prioritize work are required. Must be proficient in the operation of computer systems in a Windows environment and have the ability to learn new and complex systems. A working knowledge of DWMS, SPECTRUM, and MACSS/OPS is preferred.Work Scheduling Coord:What You'll Do:1) Accurately characterizing new Customer Work Requests, including electrical load and energy requirements; need for new distribution construction; need for specifying prerequisites for the job such as field engineering, tree trimming, electrical inspection, or special metering.2) Providing technical knowledge and consultation to Customers regarding basic service design requirements, city ordinances, basic electrical code requirements, and Company Policies relating to installation of new or existing electrical service.3) Coordinating with Customers, Service Supervisors, Contract Construction Supervisors, Builders, Electrical Inspectors, Foresters, and Metering to ensure work prerequisites are met.4) Coordinating with Customers, Engineers, Service Supervisors, Contract Construction Supervisors, Electrical Inspectors, Foresters, and Metering to ensure Customer deadlines are met.5) Negotiating with Service Supervisors, Contract Construction Supervisors, and Customers to adjust work schedules and deadlines due to workload, inclement weather, or other scheduling conflicts.6) Assist in reviewing crew productivity and performance factors weekly.7) Schedule and assist with other job related functions such as training and meetings.8) Assist in coordinating planned outages and service restoration activities.What You'll Need:Education requirements are listed below: Associate's degree in engineering technology and two years experience in distribution operations; or high school diploma with experience listed below.Work Experience requirement listed below: Minimum of 4 years experience in distribution line operations including good working knowledge of distribution work processes and procedures.OTHER REQUIREMENTS:Physical demand level is SedentaryStrong analytical and organizational skills, and the ability to effectively prioritize work are required. Must be proficient in the operation of computer systems in a Windows environment and have the ability to learn new and complex systems. A working knowledge of DWMS, SPECTRUM, and MACSS/OPS.Compensation DataCompensation Grade:SP20-004Compensation Range:$54,063.00 - $79,369.00The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.Hear about it first! Get job alerts by email. Log in to your Candidate Home Account today! If you don't have an account, you can create one.It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.