Work Order Specialist

Alaska Village Electric Cooperative; Anchorage (AK); On-site; USD 52,000 - 63,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short- and Long-Term Disability

401K with Employer Matching

Retirement Pension Plan

PTO 21 days + Holidays

Job summary

Alaska Village Electric Cooperative (AVEC) powers communities across remote Alaska. The Work Order Specialist role supports Operations, Line, and Engineering teams to ensure orders, records, and field data flow accurately through the process.

The ideal candidate has a high school diploma and at least five years of related experience, including two years in electrical utilities, plus strong MS Word/Excel/Outlook skills and a service-oriented approach.

Qualifications

• High school diploma or equivalent required; five years of related experience, including two years in electrical utility work.
• Strong computer skills with MS Word, Excel and Outlook.
• Excellent organizational, communication, problem-solving and analytical abilities.

Responsibilities

• Manage work orders from initiation through completion, ensuring accuracy and completeness.
• Maintain work order logs, service requests, and field notes.
• Prepare and track work and maintenance packages for linemen and technicians.
• Monitor construction work in progress and assist with closeout.
• Maintain inventories of transformers, streetlights, poles, equipment and tools.
• Assist members with service requests by gathering information and guiding the process.
• Navigate work order and fixed asset systems and provide administrative support.

Skills

Organizational skills

Communication

Problem solving

Analytical skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

At Alaska Village Electric Cooperative (AVEC), we power communities across some of the most remote parts of Alaska. AVEC is a unique electric generation and distribution cooperative serving 58 Alaskan communities. With 90 full time employees and 80 part-time employees, we operate and maintain 46 power plants, 32 wind turbines, and 500 miles of distribution lines to energize more than 11,400 meters.

AVEC is seeking a Work Order Specialist who is organized, detail-oriented, and ready to support the work that keeps power flowing to communities across Rural Alaska. This position works closely with our Operations, Line, and Engineering teams to ensure work orders, service requests, equipment records, and field information are accurate, complete, and moving through the process.

The Work Order Specialist Will Be Responsible For

• Managing work orders from initiation through completion, ensuring information and documentation are accurate and complete.
• Maintaining work order logs, service requests, support orders, field notes, as-builts, and other operational records.
• Preparing and tracking work and maintenance packages for linemen and technicians.
• Monitoring construction work in progress and assisting with work order completion and closeout.
• Maintaining transformer, streetlight, pole, equipment, tool, and other operational inventories.
• Assisting members with service requests by gathering information, explaining requirements, and helping move requests through the process.
• Navigating work order and fixed asset systems and providing other administrative support to the department.

The Ideal Work Order Specialist Should Have

• A high school diploma or equivalent and at least five years of related experience, including two years of electrical utility experience.
• Strong computer skills, including Microsoft Word, Excel, and Outlook.
• Excellent organizational skills, communication, problem solving, and analytical skills.
• A service-oriented approach and the ability to work effectively with coworkers, members, and individuals from diverse backgrounds.

AVEC offers a comprehensive pay and benefit package for full-time employees. Depending on experience, beginning pay could be $57,228 annually. The benefit package includes Medical, Dental, Vision, Life Insurance, Short- and Long-Term Disability, and both 401K Plan with Employer Matching and Retirement Pension Plan. Paid leave (PTO) starting at 21 days per year along with 8 scheduled paid Holidays plus 2 Floating Holidays and 1 Birthday Holiday.

AVEC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. We celebrate diversity and are committed to creating a workplace where everyone can shine as brightly as the Northern Lights.

Salary: $27.51 per hour