Work Order Clerk

Middle Tennessee State University; Murfreesboro (AR); On-site; USD 37,000 - 45,000; Full time

Job summary

Middle Tennessee State University is seeking a Work Order Clerk in the Facilities Services Admin department. The role manages the work order system, processes maintenance requests campus-wide, and assists in evaluating maintenance activities.

Strong data entry and communication skills are essential for daily operations. The position requires a high school diploma or equivalency and at least one year of clerical experience, with preferred background in maintenance or bookkeeping tasks.

Qualifications

• High School diploma or High School Equivalency (HSE) required.
• One year of progressively responsible secretarial, clerical, and/or data entry office work required.
• Prior experience in maintenance and construction field preferred.
• Experience in office work involving bookkeeping and accounting principles preferred.

Responsibilities

• Operate and monitor the work order system to process maintenance requests across campus.
• Communicate with customers orally and via email; assess and assign work orders to units.
• Track labor, materials, and contractor costs; report productivity and billing to Facilities Services Admin management.

Skills

Data entry

Clerical skills

Education

High School diploma or HSE

Job description

Job Title

Work Order Clerk
Department

Facilities Services Admin

Salary

$36,847 - $44,954; commensurate with experience

Job Summary/Basic Function

The work order system is a critical resource in the Facilities Services Department (FSD). This office processes work requests for maintenance activities from individuals all across campus and assists in evaluating the effectiveness of the maintenance activities. The processing involves: Communicating with customers both orally and electronically via email; assessing work requests; assigning work orders to various maintenance work units; tracking maintenance activities and progress; inputting and tracking labor, materials, and contractor cost; reporting to FSD management on issues of productivity and billing.

Required Education

High School diploma or High School Equivalency (HSE) required.

Required Related Experience

One year of progressively responsible secretarial, clerical, and/or data entry office work required.

Desirable Related Experience

• Prior experience in maintenance and construction field preferred.
• Experience in office work involving bookkeeping and accounting principles preferred.

Documents Needed to Apply

Cover Letter & Resume Required

MTSU offers a comprehensive benefits package, including but not limited to the following:

• Sick Leave
• Vacation Leave for Administrative/Classified Staff/12-month Faculty
• 13 paid University holidays
• Medical, dental, vision, and life insurance
• Retirement plans
• Optional 401K and 403B Deferred Compensation Plans
• Educational benefits for the employee and their spouse and dependents

Click here for additional information.

MTSU is an equal opportunity employer. All qualified individuals are encouraged to apply.

Proof of U.S. citizenship or eligibility for U.S. employment is required before employment (Immigration Control Act of 1986). Clery Act crime statistics for MTSU are available at https://police.mtsu.edu/annual-security-report/ or by contacting MTSU Public Safety at [phone].
MTSU is a Tobacco & Drug-Free campus.
This position requires a criminal background check. Therefore, you will be required to provide information about your criminal history to be considered.

For individuals requiring reasonable accommodation to apply: In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position with MTSU, please call 615-898-2929 or email [e-mail].

Application Review Date: October 8, 2026