Medical Admin Assistant

Middle Tennessee State University; Murfreesboro (TN); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Sick Leave

Vacation Leave

13 paid University holidays

Health, dental, vision insurance

Retirement plans

401K/403B Deferred Compensation Plans

Educational benefits for employee and:

Educational benefits for the employee

Job summary

Middle Tennessee State University seeks a Medical Admin Assistant for Student Health Services. You will greet patients, assist with forms, and handle check-in and check-out for clinic visits.

You will also reconcile daily student medical charges, prepare deposits and reports, answer calls, schedule appointments, and support immunization records and email inquiries to ensure smooth operations and accurate student health services.

Qualifications

• High School diploma or HSE required.
• Three years secretarial/clerical experience required.
• Experience in medical office or university office setting preferred.

Responsibilities

• Greet patients and visitors, assist with medical forms, and manage patient check-in/out.
• Process daily financial reconciliation of student medical charges and prepare reports.
• Answer calls, schedule appointments, and direct inquiries to clinical staff.
• Support immunization records in Banner/PNC to aid registration.
• Monitor the Health Services email and respond to inquiries.
• Enter immunization data into TennIIS and assist daily department operations.

Skills

Administrative skills

Communication

Customer service

Multitasking

Education

High School diploma or HSE

Tools

Banner

TennIIS

Job description

Job Title

Medical Admin Assistant
Department

Salary

$40,656 - $49,804; commensurate with experience

Job Summary/Basic Function

• Greet patients and visitors, answer questions, assist with completing required medical forms, and perform patient check-in and check-out functions for clinic appointments.
• Process daily financial reconciliation of student medical charges by verifying procedures, testing, and medical supplies. Prepare daily reports and deposits by balancing credit card transactions, cash drawer receipts, RaiderFunds payments, and checks.
• Answer incoming calls to Student Health Services, schedule appropriate medical appointments, direct calls to the appropriate clinical staff, and respond to general inquiries.
• Back up/Support the Referral Coordinator in processing MTSU student immunization requirements for registration by entering immunization records into Banner and the student portal within PNC (electronic medical record system) to ensure registration and housing compliance.
• Back up/Support the Referral Coordinator in monitoring and responding to inquiries submitted through the Student Health Services email account ([e-mail]), addressing requests and directing concerns as appropriate.
• Retrieve immunization information into the Tennessee Immunization Information System (TennIIS) for vaccines.
• Perform administrative and office support duties as assigned by the Clinical Office Manager and assist with daily operational functions of the department.

Required Education

High School diploma or High School Equivalency (HSE) required.

Required Related Experience

Three years secretarial/clerical experience required.

Desirable Related Experience

Experience in medical office setting or university office setting preferred.

Documents Needed to Apply

Cover Letter & Resume Required

MTSU offers a comprehensive benefits package, including but not limited to the following:

• Sick Leave
• Vacation Leave for Administrative/Classified Staff/12-month Faculty
• 13 paid University holidays
• Medical, dental, vision, and life insurance
• Retirement plans
• Optional 401K and 403B Deferred Compensation Plans
• Educational benefits for the employee and their spouse and dependents

MTSU is an equal opportunity employer. All qualified individuals are encouraged to apply.

Proof of U.S. citizenship or eligibility for U.S. employment is required before employment (Immigration Control Act of 1986). Clery Act crime statistics for MTSU are available at https://police.mtsu.edu/annual-security-report/ or by contacting MTSU Public Safety at [phone]. MTSU is a Tobacco & Drug-Free campus. This position requires a criminal background check. Therefore, you will be required to provide information about your criminal history to be considered.

For individuals requiring reasonable accommodation to apply: In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position with MTSU, please call 615-898-2929 or email [e-mail].