Work Order Clerk

Middle Tennessee State University; Murfreesboro (TN); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Sick Leave

Vacation Leave

13 paid university holidays

Medical, dental, vision, and life保险

Job summary

Middle Tennessee State University in Murfreesboro seeks a Work Order Clerk to support the Facilities Services Admin office. The role processes maintenance requests, communicates with customers, assigns tasks, and tracks labor, materials, and costs to report on productivity and billing.

The ideal candidate has a high school diploma or equivalent and at least one year of related clerical or data entry experience, with desirable familiarity in maintenance or bookkeeping principles.

Qualifications

• High School diploma or High School Equivalency (HSE) required.
• One year of progressively responsible secretarial, clerical, and/or data entry office work required.
• Desirable: prior experience in maintenance and construction field preferred.
• Desirable: experience in bookkeeping and accounting principles preferred.

Responsibilities

• Operate the work order system to process maintenance requests campus-wide.
• Communicate with customers orally and via email; assess requests and assign work orders.
• Track maintenance activities and progress; input and track labor, materials, and contractor costs.
• Provide reports to Facilities Services management on productivity and billing.

Skills

Secretarial experience

Data entry

Clerical work

Education

High School diploma or HSE

Job description

Job Title

Work Order Clerk
Department

Facilities Services Admin

Salary

$36,847 - $44,954; commensurate with experience

Job Summary/Basic Function

The work order system is a critical resource in the Facilities Services Department (FSD). This office processes work requests for maintenance activities from individuals all across campus and assists in evaluating the effectiveness of the maintenance activities. The processing involves: Communicating with customers both orally and electronically via email; assessing work requests; assigning work orders to various maintenance work units; tracking maintenance activities and progress; inputting and tracking labor, materials, and contractor cost; reporting to FSD management on issues of productivity and billing.

Required Education

High School diploma or High School Equivalency (HSE) required.

Required Related Experience

One year of progressively responsible secretarial, clerical, and/or data entry office work required.

Desirable Related Experience

• Prior experience in maintenance and construction field preferred.
• Experience in office work involving bookkeeping and accounting principles preferred.

Documents Needed to Apply

Cover Letter & Resume Required

MTSU offers a comprehensive benefits package, including but not limited to the following:

• Sick Leave
• Vacation Leave for Administrative/Classified Staff/12-month Faculty
• 13 paid University holidays
• Medical, dental, vision, and life insurance
• Retirement plans
• Optional 401K and 403B Deferred Compensation Plans
• Educational benefits for the employee and their spouse and dependents

MTSU is an equal opportunity employer. All qualified individuals are encouraged to apply.

Proof of U.S. citizenship or eligibility for U.S. employment is required before employment (Immigration Control Act of 1986). Clery Act crime statistics for MTSU are available at https://police.mtsu.edu/annual-security-report/ or by contacting MTSU Public Safety at [phone].
MTSU is a Tobacco & Drug-Free campus.
This position requires a criminal background check. Therefore, you will be required to provide information about your criminal history to be considered.

For individuals requiring reasonable accommodation to apply: In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position with MTSU, please call 615-898-2929 or email [e-mail].

Application Review Date:October 8, 2026