Work Order Clerk

North-Shore-Steel; Houston (TX); On-site; USD 40,000 - 56,000; Full time

Job summary

North Shore Steel in Houston, TX is seeking a detail-oriented Work Order Clerk to join our Production Planning Team. You will create work orders, track progress, reconcile inventory, and support billing and administrative tasks in our ERP system.

The ideal candidate has strong math skills, proficient 10-key data entry, excellent communication, and the ability to multitask in a fast-paced environment. Prior work order processing or ERP experience is preferred.

Qualifications

• Strong math skills required.
• Proficient 10-key data entry and accuracy.
• Proficiency with Windows PC applications.
• Excellent verbal and written communication.
• High attention to detail with strong organizational abilities.
• Ability to multitask and prioritize in a dynamic environment.

Responsibilities

• Create work orders for sales orders requiring value-added services.
• Generate work order/purchase order combinations for outside processing.
• Reconcile costs and inventory upon work order completion.
• Address and resolve inventory discrepancies in the ERP system.
• Ensure all required paperwork is submitted to billing accurately and on time.
• Monitor order statuses and coordinate releases for production.
• Provide exceptional service and communication to internal and external customers.
• Assist with other administrative duties as required.

Skills

Math skills

10-key data entry

Windows PC

Verbal & written communication

Attention to detail

Multitasking

Tools

ERP systems

Job description

General Description:

The Work Order Clerk reports directly to the Work Order Processing Supervisor and plays a pivotal role in our Production Planning Team. This position is responsible for creating work orders, tracking their progress, reconciling inventory, and supporting various administrative functions. The ideal candidate will embody our core values, ensuring efficient operations and exceptional service.

Primary Duties:

• Create work orders for sales orders requiring value-added services.
• Generate work order/purchase order combinations for outside processing.
• Reconcile costs and inventory upon work order completion.
• Address and resolve inventory discrepancies promptly in the ERP system
• Ensure all required paperwork is submitted to billing accurately and on time.
• Monitor order statuses and coordinate releases for production.
• Provide exceptional service and communication to both internal and external customers.
• Assist with other administrative duties as required.

Required Skills & Qualifications:

• Strong math skills.
• Proficiency with 10-key data entry.
• Working knowledge of Windows PC applications.
• Excellent verbal and written communication skills.
• High attention to detail with strong organizational abilities.
• Ability to multitask and manage priorities effectively in a dynamic work environment.

Preferred Qualifications:

• Experience in work order processing, production planning, or a related administrative role.
• Familiarity with ERPs with inventory management software.
• Knowledge of steel industry processes and outside processing coordination.

Core Values Alignment:

• Be Safe Always Follow all safety rules, procedures, and guidelines. Take action to keep your teammates safe. Exercise your authority to stop work.
• Do the Right Thing Be honest in words and actions. Treat others the way you want to be treated. When in doubt, ask for guidance.
• Provide Great Service Understand how your behavior impacts our customer. Be friendly and professional always. Define what great looks like and do it.
• Take the Initiative Go above and beyond what is expected. Contribute even when not asked. Improve the process.
• Maximize Your Potential Define your goal and go for it. Push yourself past your comfort zone. Be an endless learner.

Why Join North Shore Steel?

At North Shore Steel, we are committed to delivering superior steel solutions and fostering a culture of integrity, teamwork, and excellence. As a Work Order Clerk, you will play a key role in ensuring efficient production planning and customer satisfaction. If you thrive in a detail-oriented, fast-paced environment and are looking for an opportunity to grow,