Work From Home Customer Service Representative

Los Angeles Ads; Northern (KY); Hybrid; USD 29,000 - 40,000; Part time

Benefits offered by this job

Equipment Provided

Job summary

Los Angeles Ads is seeking a dedicated Customer Service Representative to be the first point of contact for our clients, handling inquiries via phone, email, and chat in a fast-paced environment. This part-time, remote role offers a base pay of $25 per hour and 25 hours per week.

Equipment is provided, and there is a performance-based incentive program. Training runs 8am-11am Monday-Friday for the first 2 weeks, then 9am-12pm Monday-Friday for the 3rd week to ensure you are fully prepared to

Qualifications

• High School Diploma or GED required.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Conduct outbound calling to follow up on customer issues or to promote services.
• Provide accurate information regarding products and services to clients.
• Maintain detailed records of customer interactions and transactions in our computerized system.
• Assist in resolving customer complaints with empathy and professionalism.
• Collaborate with team members to improve service delivery and client satisfaction.

Skills

Customer service

Communication

Multitasking

Education

High School Diploma or GED

Job description

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure a positive experience for our customers. The ideal candidate will possess strong communication skills, a customer-focused mindset, and the ability to thrive in a fast-paced environment. Responsibilities Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Conduct outbound calling to follow up on customer issues or to promote services. Provide accurate information regarding products and services to clients. Maintain detailed records of customer interactions and transactions in our computerized system. Assist in resolving customer complaints with empathy and professionalism. Collaborate with team members to improve service delivery and client satisfaction. Part-Time Position REMOTE 100% Equipment Provided $25 per hour + performance based incentives Training Schedule: 8am-11am Monday-Friday for first 2 weeks. 9am-12pm Monday-Friday for 3rd week. Qualifications: High School Diploma or GED is required Job Type: Part-time Base Pay: $25.00 per hour Expected hours: 25 - per week Work Location: Remote