Remote Customer Service Rep. Data Entry - Work from home

Remote Career; New York Mills (MN); Remote; USD 30,000 - 50,000; Full time

Benefits offered by this job

Paid training

Job summary

A remote customer service company is seeking a Customer Service Rep. for work-from-home data entry positions. You will manage incoming calls and ensure customer satisfaction by providing accurate information and solutions. Ideal candidates should have proven customer support experience, strong communication skills, and the ability to handle multiple tasks effectively. Enjoy the flexibility of remote work and receive paid training. Join a team that values exceptional customer service.

Qualifications

• Proven customer support experience or experience as a client service representative.
• Strong phone contact handling skills and active listening.
• Ability to adapt and respond to different customer characters.

Responsibilities

• Manage incoming calls.
• Build sustainable relationships with customer accounts.
• Handle customer complaints and ensure resolution.

Skills

Customer support experience

Strong phone contact handling

Active listening

Customer orientation

Communication skills

Ability to multi-task

Job description

Remote Customer Service Rep. Data Entry - Work from home

Job Openings Remote Customer Service Rep. Data Entry - Work from home

About the job Remote Customer Service Rep. Data Entry - Work from home

NOTE: Only for US residence

Looking for work? join the many customer service reps that currently work with us, Most even do so from the comfort of their own home! We are looking for customer service reps with a passion to provide amazing customer service..

Full-Time hours
Customer Service
Data Entry
Position Available now
Paid Training

Responsibilities

• Manage incoming calls
• Identify and assess customers needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Skills

• Proven customer support experience or experience as a client service representative
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively