Work From Home as a Benefit Enrollment Specialist

Freddie Mac; Waukesha (WI); Remote; USD 35,000 - 50,000; Full time

Job summary

Freddie Mac is seeking a Virtual Customer Service Representative to deliver exceptional support to clients in a 100% remote environment. This role offers flexibility for work-life balance and opportunities for professional development through weekly training. Ideal candidates should possess strong communication and problem-solving skills and be comfortable in remote work settings. Join us to enhance your career while enjoying a supportive work culture.

Benefits

Flexible schedule

Health insurance reimbursement

Life insurance benefits

Weekly training sessions

Qualifications

• Demonstrated ability to work well independently and in teams.
• Strong work ethic and a drive to succeed.

Responsibilities

• Provide outstanding service and product knowledge to clients.
• Engage in active listening and problem-solving to address client concerns.
• Collaborate with team members while working independently when needed.

Skills

Strong communication skills

Active listening

Problem-solving abilities

Adaptability

Job description

Employer Industry: Virtual Customer Service

Why consider this job opportunity:
- Flexible schedule that allows for work-life balance
- 100% remote position, enabling you to work from anywhere
- Weekly training sessions led by top leaders in the industry
- Health insurance reimbursement and life insurance benefits
- Opportunity to build a career that aligns with your lifestyle

What to Expect (Job Responsibilities):
- Provide outstanding service and product knowledge to existing and prospective clients
- Assist multiple clients throughout the day, ensuring their needs are met
- Engage in active listening and problem-solving to address client concerns
- Collaborate effectively with team members and work independently as needed
- Adapt and adjust to changing situations and client demands

What is Required (Qualifications):
- Strong communication skills, including active listening and problem-solving abilities
- Ability to learn quickly and adapt to new situations
- Demonstrated ability to work well both independently and as part of a team
- Strong work ethic and a drive to succeed

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or a related field
- Familiarity with virtual work environments and remote communication tools

#VirtualWork #CustomerService #RemoteOpportunity #CareerGrowth #WorkLifeBalance

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