Work From Home as a Benefit Enrollment Specialist

Freddie Mac; Wasilla (AK); Remote; USD 35,000 - 55,000; Full time

Job summary

Freddie Mac is offering a remote customer service position that promises a flexible schedule and career development opportunities. Candidates will assist clients while honing communication and problem-solving skills in a supportive and dynamic environment. Prior customer service experience and familiarity with virtual collaboration tools are advantageous.

Benefits

Flexible schedule

100% remote position

Weekly training sessions

Health insurance reimbursement

Access to leading resources and technology

Qualifications

• Prior experience in customer service preferred.
• Familiarity with virtual work environments is beneficial.
• Strong organizational skills and attention to detail.

Responsibilities

• Assist clients by providing exceptional service and product knowledge.
• Communicate effectively to understand client needs and resolve issues.
• Work independently and maintain a strong work ethic.

Skills

Excellent communication skills

Active listening

Problem-solving abilities

Adaptability

Strong work ethic

Motivation to achieve goals

Team collaboration

Job description

Employer Industry: Virtual Customer Service

Why consider this job opportunity:
- Flexible schedule that allows for work-life balance
- 100% remote position providing convenience and comfort
- Weekly training sessions led by industry top leaders for personal and professional development
- Health insurance reimbursement to support employee well-being
- Access to industry-leading resources and technology to enhance productivity

What to Expect (Job Responsibilities):
- Assist existing and prospective clients by providing exceptional service and product knowledge
- Communicate effectively with clients to understand their needs and resolve issues
- Adapt and learn quickly in a dynamic work environment
- Collaborate with team members while also being able to work independently
- Maintain a strong work ethic and drive to succeed in all tasks

What is Required (Qualifications):
- Excellent communication skills, including active listening and problem-solving abilities
- Ability to learn, adapt, and adjust quickly in a fast-paced environment
- Strong work ethic and motivation to achieve goals
- Willingness to work well with others and contribute to a team-oriented atmosphere

How to Stand Out (Preferred Qualifications):
- Prior experience in customer service or a related field
- Familiarity with virtual work environments and remote collaboration tools
- Strong organizational skills and attention to detail

#CustomerService #RemoteWork #FlexibleSchedule #CareerDevelopment #WorkFromHome

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