Work From Home as a Benefit Enrollment Specialist

Freddie Mac; Springfield (IL); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading company in virtual customer service is seeking a Customer Service Representative for a 100% remote role. This position offers a flexible schedule, comprehensive training, and opportunities to enhance your service skills while assisting a diverse range of clients. Ideal candidates will demonstrate excellent communication skills and a strong work ethic, thriving in a dynamic virtual environment.

Benefits

Flexible schedule

Life insurance

Health insurance reimbursement

Access to industry-leading resources and technology

Qualifications

• Must possess excellent communication skills.
• Proven problem-solving abilities required.
• Ability to learn and adapt quickly.

Responsibilities

• Provide outstanding service and product knowledge to clients.
• Engage in active listening to effectively address client needs.
• Collaborate with team members and work independently as required.

Skills

Communication Skills

Active Listening

Problem Solving

Adaptability

Job description

Employer Industry: Virtual Customer Service

Why consider this job opportunity:
- Flexible schedule allowing for a work-life balance
- 100% remote position, providing the freedom to work from anywhere
- Weekly training sessions led by top leaders in the industry
- Life insurance and health insurance reimbursement included
- Access to industry-leading resources and technology
- Opportunity to assist a diverse range of clients and enhance your service skills

What to Expect (Job Responsibilities):
- Provide outstanding service and product knowledge to existing and prospective clients
- Assist multiple clients throughout the day to ensure satisfaction
- Engage in active listening to effectively address client needs
- Adapt and adjust to various situations while maintaining a strong work ethic
- Collaborate with team members and work independently as required

What is Required (Qualifications):
- Must possess excellent communication skills, including active listening
- Proven problem-solving abilities
- Demonstrated ability to learn and adapt quickly
- Strong work ethic and a drive to succeed
- Ability to work well both independently and as part of a team

How to Stand Out (Preferred Qualifications):
- Experience in customer service or a related field
- Familiarity with virtual work environments
- Previous training or background in client relations
- Skills in utilizing technology and resources effectively
- Ability to thrive in a fast-paced, dynamic setting

#CustomerService #RemoteWork #FlexibleSchedule #CareerDevelopment #VirtualPositions

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