Work From Home as a Benefit Enrollment Specialist

Freddie Mac; Sparks (NV); Remote; USD 35,000 - 55,000; Full time

Job summary

Freddie Mac is seeking customer service representatives for a fully remote role in Sparks, NV. Employees will enjoy a flexible schedule and ongoing training, emphasizing outstanding service and product knowledge. Ideal candidates will possess strong communication and problem-solving skills, with opportunities to build a rewarding career.

Benefits

Flexible schedule

100% remote position

Life insurance

Health insurance reimbursement

Access to industry-leading resources

Qualifications

• Excellent communication skills impacting client interactions.
• Strong problem-solving abilities in a dynamic setting.
• Capable of adapting quickly to new information.

Responsibilities

• Assist existing and prospective clients effectively.
• Engage in active listening to meet client needs.
• Work collaboratively and independently as needed.

Skills

Communication

Active listening

Problem-solving

Adaptability

Teamwork

Job description

Employer Industry: Virtual Customer Service

Why consider this job opportunity:
- Flexible schedule allowing for a work-life balance
- 100% remote position, providing the convenience of working from home
- Weekly training sessions led by top leaders in the industry
- Life insurance and health insurance reimbursement offered
- Access to industry-leading resources and technology
- Opportunity to build a career while assisting clients and providing outstanding service

What to Expect (Job Responsibilities):
- Assist existing and prospective clients within the organization
- Provide outstanding service and product knowledge to multiple clients throughout the day
- Engage in active listening and problem-solving to address client needs
- Work collaboratively with team members and independently as required
- Continuously learn and adapt to new information and processes on-the-go

What is Required (Qualifications):
- Excellent communication skills, including active listening and problem-solving
- Ability to learn, adapt, and adjust quickly in a dynamic environment
- Strong work ethic and a drive to succeed
- Capability to work well with others and individually

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or client-facing roles
- Familiarity with virtual communication tools and technology

#CustomerService #RemoteWork #CareerOpportunity #FlexibleSchedule #TrainingProvided

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.