Work From Home as a Benefit Enrollment Specialist

Freddie Mac; Medford (OR); Remote; USD 35,000 - 55,000; Full time

Job summary

Freddie Mac is offering a fully remote customer service position where you can build your career around your life. The role involves assisting clients with their needs, requiring excellent communication skills and the ability to adapt in a dynamic work environment. With weekly training sessions and health benefits, this opportunity supports both professional growth and work-life balance.

Benefits

Health insurance reimbursement

Life insurance benefits

Access to industry-leading resources and technology

Flexible schedule

Weekly training sessions

Qualifications

• Excellent communication skills, including active listening and problem-solving.
• Ability to learn, adapt, and adjust on-the-go.
• Strong work ethic and drive to succeed.

Responsibilities

• Assist existing and prospective clients by providing outstanding service and product knowledge.
• Work with multiple clients throughout the day to address their needs.
• Collaborate with team members while also being able to work independently.

Skills

Communication

Problem-solving

Adaptability

Teamwork

Job description

Employer Industry: Virtual Customer Service

Why consider this job opportunity:
- Opportunity to build your career around your life with a flexible schedule
- 100% remote position, allowing for work-life balance
- Weekly training sessions led by top leaders in the organization
- Health insurance reimbursement and life insurance benefits
- Access to industry-leading resources and technology

What to Expect (Job Responsibilities):
- Assist existing and prospective clients by providing outstanding service and product knowledge
- Work with multiple clients throughout the day to address their needs
- Communicate effectively, utilizing active listening and problem-solving skills
- Adapt and adjust to various situations while maintaining a strong work ethic
- Collaborate with team members while also being able to work independently

What is Required (Qualifications):
- Excellent communication skills, including active listening and problem-solving
- Ability to learn, adapt, and adjust on-the-go
- Strong work ethic and drive to succeed
- Capability to work well with others and individually

How to Stand Out (Preferred Qualifications):
- Previous experience in a customer service role
- Familiarity with virtual work environments
- Strong organizational skills and attention to detail

#CustomerService #RemoteWork #FlexibleSchedule #CareerGrowth #EmployeeBenefits

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