Work From Home as a Benefit Enrollment Specialist

Freddie Mac; Roanoke (VA); Remote; USD 35,000 - 50,000; Full time

Job summary

Freddie Mac is seeking a dedicated professional for a remote customer service role aimed at providing exceptional support to clients. This position offers flexibility and opportunities for skill enhancement through weekly training sessions, allowing you to thrive in a dynamic, virtual work environment.

Benefits

Flexible schedule

Life insurance and health insurance reimbursement

Access to industry-leading resources and technology

Qualifications

• Ability to learn and adapt quickly in a fast-paced environment.
• Strong work ethic and drive to succeed independently.

Responsibilities

• Assist existing and prospective clients by providing exceptional service.
• Maintain high communication and problem-solving for client satisfaction.
• Adapt to new challenges as they arise.

Skills

Communication skills

Problem-solving

Active listening

Job description

Employer Industry: Virtual Services

Why consider this job opportunity:
- Flexible schedule that fits around your life
- 100% remote position, allowing for a comfortable work environment
- Weekly training sessions led by industry leaders to enhance your skills
- Life insurance and health insurance reimbursement provided
- Access to industry-leading resources and technology to support your work

What to Expect (Job Responsibilities):
- Assist existing and prospective clients by providing exceptional service and product knowledge
- Engage with multiple clients throughout the day to address their needs and inquiries
- Maintain a high level of communication and problem-solving to ensure client satisfaction
- Adapt and adjust to new challenges and responsibilities as they arise
- Collaborate effectively with team members while also being self-driven

What is Required (Qualifications):
- Excellent communication skills, including active listening and problem-solving abilities
- Proven ability to learn and adapt quickly in a fast-paced environment
- Strong work ethic and a drive to succeed independently and within a team setting

How to Stand Out (Preferred Qualifications):
- Experience in a customer service role or similar position
- Familiarity with virtual work environments and remote communication tools
- Demonstrated ability to work well both individually and collaboratively

#VirtualWork #CustomerService #RemoteOpportunity #CareerDevelopment #FlexibleSchedule

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