Work Experience- Community Health Worker

OhioHealth; Columbus (OH); On-site; USD 36,000 - 60,000; Full time

Job summary

OhioHealth is seeking a Community Health Worker to support patients facing non-clinical barriers and to coordinate care with a multidisciplinary team. The role includes home/community visits as needed, education on health promotion, and liaison with local resources to address social determinants of health.

The position emphasizes working with under-resourced populations, documenting interactions, and ensuring safe, high-quality care delivery within a collaborative health system.

Qualifications

• High school diploma or equivalent; CHW certification or started within 1 year of hire.

Responsibilities

• Coordinate support services or community resources for patients and provide basic health promotion education.
• Facilitates patients adherence to treatment plans and help access affordable medications.
• Convey importance of healthy lifestyle choices (nutrition, exercise, stress mgmt.) and adverse health impacts of smoking, drinking, and drug use.
• Communicate with health care team; document interactions and coordinate with community resources.
• Maintain positive relationship between OhioHealth and community resources.
• Document important information ancillary to medical treatment (stressors, children, domestic violence, involvement of partner, etc).
• Administrative tasks: triage calls, answer phones, review messages.
• As a High Reliability Organization, focus on safety, quality and efficiency in duties.

Education

High school diploma or equivalent; Community Health Worker Certification

Job description

We are more than a health system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We learn, grow, and achieve more – in our careers and in our communities.

Community Health Worker (CHW) will work with patients at OhioHealth who are identified as having non-clinical barriers to engaging in treatment plans and recommendations. The goal of the CHW is to work with the multidisciplinary team to identify barriers to the patient’s health care and coordinate support services and community based resources to address those barriers with the patient. In addition, this position provides individual consultation and follow up based on Social Determinants of Health, patient demographics and lack of resources, and coordinates support for clients.

May include home visits or community based visits based on severity of patient risk.

Responsibilities

• Coordinate support services or community resources for patients and provide basic health promotion education.
• Facilitates patients adherence to treatment plans and help access affordableMedication
• Convey importance of healthy lifestyle choices (nutrition, exercise, stressmgmt.) and adverse health impacts of smoking, drinking, and drug use
• Communication with health care team (20%): Document interactions with patients and communicate regularly with Care team; Develop and maintain relationships with community resources to ensure Coordination of care for patients
• Maintain positive relationship between OhioHealth and community resources
• Document important information ancillary to medical treatment (stressors, children, domestic violence, involvement of partner, etc)
• Administrative tasks (20%): Serve as community liaison between OhioHealth and local community agencies. Answers phones/review messages, triages calls to determine needs and appropriate course of action
• As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.

Education, Credentials, Licenses:

High school diploma or equivalent, Community Health Worker Certification by an approved training program or started within 1 year of hire.

Experience:

Experience working with under privileged populations in the community.

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment.