Community Health Worker

OhioHealth; Ohio; Hybrid; USD 19,000 - 28,000; Full time

Job summary

OhioHealth in Ohio is seeking a Community Health Worker to support patients facing non-clinical barriers to engagement in treatment plans and recommendations. You will partner with a multidisciplinary team to identify barriers and connect patients with social services and community resources to address those barriers, with individual consultation and follow-up based on Social Determinants of Health.

The role emphasizes HIPAA-compliant documentation, coordination of care, and support for clients

Qualifications

• High school diploma or GED required.
• Community Health Worker Certification by an approved training program or started within 1 year of hire.
• Experience working with under privileged populations in the community.
• 1-3 years of work experience.
• Work Shift: Day
• Day Scheduled Weekly Hours : 40

Responsibilities

• Direct patient support (60%): Meet individually with patients to conduct intake interviews and identify non-clinical barriers; coordinate services and provide basic health promotion education; promote treatment adherence.
• Communication with health care team (20%): Document interactions with patients; maintain relationships with community resources; report signs and factors affecting care.
• Administrative tasks (20%): Maintain patient records; serve as community liaison; triage calls and manage referrals; support safety and efficiency in duties.

Education

High school diploma or equivalent

Community Health Worker Certification

Job description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary

Community Health Worker (CHW) will work with patients at OhioHealth who are identified as having non-clinical barriers to engaging in treatment plans and recommendations. The goal of the CHW is to work with the multidisciplinary team to identify barriers to the patient’s health care and coordinate support services and community based resources to address those barriers with the patient. In addition, this position provides individual consultation and follow up based on Social Determinants of Health, patient demographics and lack of resources, and coordinates support for clients.

Responsibilities And Duties

• Direct patient support (60%): Must have access to reliable transportation Meet individually with patients (face to face or telephonic) to conduct intake interviews and identify non-clinical barriers May include home visits or community based visits based on severity of patient risk. Coordinate support services or community resources for patients and provide basic health promotion education. Facilitates patients adherence to treatment plans and help access affordableMedication Develop and track measurable and time bound goals with patient Maintain HIPPA compliance Communicate importance of adherence to plan of care (developed by multidisciplinary team) Convey importance of healthy lifestyle choices (nutrition, exercise, stressmgmt.) and adverse health impacts of smoking, drinking, and drug use
• Communication with health care team (20%): Document interactions with patients and communicate regularly with Care team; Develop and maintain relationships with community resources to ensure Coordination of care for patients Engage in multidisciplinary care team huddles Maintain positive relationship between OhioHealth and community resources Report how patients demeanor may impact treatment (crying, angry, etc) Document important information ancillary to medical treatment (stressors, children, domestic violence, involvement of partner, etc) Recognize and report signs of family violence, abuse, neglect, etc.
• Administrative tasks (20%): Maintain accurate and timely patient records. Serve as community liaison between OhioHealth and local community agencies. Answers phones/review messages, triages calls to determine needs and appropriate course of action Makes, facilitates, and tracks appropriate referrals Recognize differences in client populations and implications for identifyingAppropriate services As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties. The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Minimum Qualifications

• High School or GED (Required)
• Education, Credentials, Licenses: High school diploma or equivalent, Community Health Worker Certification by an approved training program or started within 1 year of hire.
• Specialized Knowledge: Experience working with under privileged populations in the community.
• Kind and Length of Experience: 1-3 years
• Work Shift: Day
• Day Scheduled Weekly Hours : 40
• Department UM Care Coord - Ambulatory

Join us!

Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations.

OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law.

Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

Remote Work Disclaimer

Positions marked as remote are only eligible for work from Ohio.

WE Are Inspired to Do Our Best.

OhioHealth is a nationally recognized, innovative healthcare system delivering world-class patient care in a supportive, professional environment filled with limitless opportunities to learn and grow. We are a unique organization in the healthcare field. Our model system of facilities encompasses a wide scope of expertise and care. For professionals, we are a place where people committed to doing their best are given the tools and resources to accomplish our mission every single day. OhioHealth is recognized as a Great Place to Work CertifiedTM organization. The Great Place to Work is a global authority on high-trust, high-performance workplace cultures. This recognition is one measure of our success in achieving a part of our vision to be an organization "where people want to work".