WMS/WCS Systems Engineer — On-Site Operations

AutomationDirect; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

AutomationDirect is seeking a WMS Administrator to own and optimize warehouse systems across multiple Forsyth County facilities in Georgia. The role emphasizes self-directed ownership, proactive problem solving, and collaboration with IT, vendors, and operations to ensure reliable WMS/WCS performance.

You will forecast issues, implement monitoring, and guide best practices while adapting to evolving technologies and business priorities in a fast-paced distribution environment.

Qualifications

• 3+ years supporting enterprise applications with system health and vendor coordination.
• Proficiency administering Windows-based and cloud-hosted applications.
• Proficiency with SQL query development and data analysis.
• Experience with Agile, Scrum, or Waterfall project delivery.
• Experience in ecommerce, distribution, manufacturing, or supply chain environments.
• Ability to troubleshoot complex issues, analyze root causes, and architect solutions.
• Proactive approach with minimal direction and strong business analysis skills.
• Experience using AI-assisted tools for operational support and process improvement.

Responsibilities

• Own all support and operational issues for distribution center facilities and warehouse systems.
• Build and improve monitoring, alerting, and system-health metrics for WMS/WCS.
• Partner with SaaS vendors and internal IT operations for performance.
• Engage operations to analyze requests and craft system enhancements.
• Lead technical coordination on small/medium projects, including meetings.
• Design, execute, and report on testing for improvements, releases, and bugs.
• Create training and documentation for new system changes.
• Deploy software updates and enhancements.
• Develop and maintain operational procedures and knowledge base.
• Mentor staff on best support practices; perform other duties as needed.

Education

Bachelor's degree in Computer Science or related discipline

Tools

PowerShell

Python

REST APIs

Middleware integrations

Job description

AutomationDirect is seeking a WMS Administrator to own and optimize warehouse systems across multiple Forsyth County facilities in Georgia. The role emphasizes self-directed ownership, proactive problem solving, and collaboration with IT, vendors, and operations to ensure reliable WMS/WCS performance.

You will forecast issues, implement monitoring, and guide best practices while adapting to evolving technologies and business priorities in a fast-paced distribution environment.