WMS Transformation Lead (Remote) — Training & Go‑Live

Whirlpool, Inc.; Benton Harbor (MI); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Two-week work from anywhere

Sabbatical

Flexible time off

Job summary

Whirlpool Corporation in Benton Harbor, MI is seeking a Supply Chain Manager to lead training and go-live activities for our Warehouse Management System. The role may be remote, with focus on ensuring robust training materials and successful system adoption.

The candidate will drive SOP development, coordinate training across multiple Go-Live waves, and work with IT and logistics teams to optimize outbound processes. Strong leadership and communication are essential.

Qualifications

• Bachelor degree in a related field.
• 5+ years in supply chain, procurement or order management.
• 3+ years in logistics outbound processes.
• SAP experience; WMS knowledge preferred.
• Strong communication and leadership skills.
• Experience with IT interfaces and system design.

Responsibilities

• Lead training strategy and course curriculum design.
• Lead a team through a Go Live and Hypercare.
• Oversee development of SOPs, QRGs, training content, and training environment to ensure retention of WMS processes.
• Coordinate and deconflict training plans for Go Lives (Basics of Infios, Train the Trainer, End User, Remedial).
• Develop training metrics to assess on-schedule delivery and reduction of errors during Go Lives and Hypercares.
• Learn relevant system configuration processes.
• Assist in testing.
• Assist in system design and blueprint phase.

Skills

SAP

WMS

Design Thinking

IT integration

Communication

Leadership

Project management

Education

Bachelor degree in Supply Chain, Business, Engineering, Operations

Tools

SAP

WMS

Job description

Whirlpool Corporation in Benton Harbor, MI is seeking a Supply Chain Manager to lead training and go-live activities for our Warehouse Management System. The role may be remote, with focus on ensuring robust training materials and successful system adoption.

The candidate will drive SOP development, coordinate training across multiple Go-Live waves, and work with IT and logistics teams to optimize outbound processes. Strong leadership and communication are essential.