WMS Product Design Lead

NFI Industries; Austin (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

NFI Industries is seeking a Product Design Manager to lead design lifecycle for new and changing WMS requests in a 3PL environment. You will coordinate with stakeholders, map requirements, and ensure design documents align with customer needs and profitability.

You will manage requirements, drive SOPs, and support transitions from design to deployment, leveraging Manhattan and Softeon expertise within the Navex document framework.

Qualifications

• Bachelor’s degree in Business Administration, Information Technology, Logistics, or related field (recommended).
• 3+ years of experience using Manhattan and/or Softeon WMS in a 3PL environment.
• 2+ years gathering business requirements from stakeholders.
• This position does not have direct reports.
• Adept in Microsoft Office and/or Google Suite.
• Demonstrated history of integrating business insight into product experiences.
• Experience translating business requirements into documented process flows and business requirements documents.
• Passion, energy, and excitement, and high emotional intelligence to effectively work with both creative and non-creative professionals.
• Excellent technical, analytical, and problem-solving skills.
• Excellent knowledge of the software development life cycle is highly desirable.
• Ability to communicate on both technical and non-technical level.
• Ability to work in a self-directed manner with minimal supervision.
• Strong verbal and written communication skills.
• Positive relationship building skills to acquire trust of business partners.
• Strong confidentiality practices.
• Capability to travel domestically as needed.

Responsibilities

• Identify and collaborate with stakeholders that need to provide requirements and design input for NFI’s new customers; stakeholders could be customers, operations, engineers, IT, superusers, or others.
• Work with various stakeholders to understand business processes, best practices, and customer touchpoints.
• Lead all WMS design discussions, internal or external, to drive timely decisions for warehouse operations.
• Define how integration data mapping, WMS processing, WMS reporting, and warehouse layout impact end-user experience.
• Understand capabilities of tools supported (Manhattan and Softeon) and how they support 3PL operations.
• Intake all requirements and update Design Documents and BRDs for the account.
• Receive and process user feedback and understand the underlying problem.

Skills

Requirements gathering

Stakeholder collaboration

Analytical skills

Communication skills

Self-directed work

Education

Bachelor’s degree in Business Administration, Information Technology, Logistics, or related field

Tools

Manhattan WMS

Softeon WMS

Navex PolicyTech

Job description

NFI Industries is seeking a Product Design Manager to lead design lifecycle for new and changing WMS requests in a 3PL environment. You will coordinate with stakeholders, map requirements, and ensure design documents align with customer needs and profitability.

You will manage requirements, drive SOPs, and support transitions from design to deployment, leveraging Manhattan and Softeon expertise within the Navex document framework.