WMS Implementation Lead – Client Success & Go-Live Expert

Datex Corporation; Northern (KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Vision, Dental and Life/Dis/˙

Paid Time Off

Paid Holidays

401K

Job summary

Datex Corporation is seeking an Implementation Manager to lead Warehouse Management System deployments for warehouse clients worldwide. You will work with an Agile delivery team, coordinate with the Project Manager and Director of Project Implementation, and ensure successful on-site or remote Go-Lives.

The role requires strong liaison skills with clients and internal teams. The ideal candidate has WMS/TMS experience, warehouse knowledge, and comfort in translating business requirements into

Qualifications

• Bachelor's Degree in relevant subject or 7+ years of experience managing software implementation
• Superior communication skills – ability to communicate clearly and concisely in both verbal and written mediums
• Willing to travel 25% of the time during employment
• Medical, Vision, Dental and Life/Disability Insurance available
• Paid Time Off and Paid Holidays
• 401K
• Supportive leadership environment

Responsibilities

• Training clients
• Customer liaison in fielding concerns, strategizing on solution, and setting expectations or limitations
• Adding detail to the Product Backlog items, so the Technical Associates can deliver with confidence
• Providing oversight of the technical items delivered by the Technical Associates
• Testing of technical solutions in the customer environment
• Accountability for the success of client Go Live either on-site or remotely
• Assigning tasks and providing training to the Technical Associates
• Acting as a client consultant to advise clients in best practices and efficiencies
• Assisting the Director and other departments with Process Improvement initiatives
• Ensuring all artifacts are stored in the DevOps project for the client
• Potentially acting as the Product Owner for a specific Client Delivery Team
• Potential working toward specializing in work for customers from a specific industry

Skills

WMS implementation

TMS experience

Warehouse knowledge

Agile practices

Business process analysis

SQL

SQL Report Services

XML

Workflow

Technical documentation

Microsoft Office

Education

Bachelor's Degree in relevant subject

Tools

SQL

SQL Report Services

XML

Workflow

Microsoft Office

Job description

Datex Corporation is seeking an Implementation Manager to lead Warehouse Management System deployments for warehouse clients worldwide. You will work with an Agile delivery team, coordinate with the Project Manager and Director of Project Implementation, and ensure successful on-site or remote Go-Lives.

The role requires strong liaison skills with clients and internal teams. The ideal candidate has WMS/TMS experience, warehouse knowledge, and comfort in translating business requirements into