Wires Support Specialist

Minnesota Bankers Association; Richfield (MN); On-site; USD 30,775 - 41,024; Full time

Benefits offered by this job

Medical, Dental, and Vision

HSA with company contribution

401(k) plan with contributions

Job summary

A financial services institution in Richfield, MN seeks a Wires Support Specialist to process and monitor wire transfers, ensuring compliance and effective service. The ideal candidate will manage technical details while providing excellent customer support. This role requires attention to detail, banking experience, and proficiency in relevant software. Benefits include health plans, a 401(k) with company contributions, and a competitive range of pay from $22.34 to $29.78 per hour depending on qualifications.

Qualifications

• 2+ years of banking experience preferred.
• 4+ years of banking experience considered.
• Proficient with Windows and Microsoft Edge.

Responsibilities

• Process domestic and international wire transfers.
• Monitor and process wire queues to ensure accuracy.
• Provide customer service regarding wire transfer inquiries.

Skills

Attention to detail

Basic accounting knowledge

Customer service excellence

Education

Associate's degree in Business or Accounting

High School Diploma or equivalent with banking experience

Tools

Microsoft Excel

Job description

Job Description

As a Wires Support Specialist at UBB, you’ll be at the heart of our financial operations, processing and monitoring domestic and international wire transfers while safeguarding against fraud and ensuring seamless daily reconciliations. This critical role combines technical precision with customer service excellence, as you help maintain the integrity of UBB’s wire transfer operations.

Position is in our Richfield, MN office and hours for this position will rotate among the following shifts:

• 7:00am to 3:30pm CST
• 8:00am to 4:30pm CST
• 8:30am to 5:00pm CST
• 9:45am to 6:15pm CST

Essential Responsibilities

• Performs startup and End of Day duties which include balancing UNET, FRB and correspondent wire system.
• Processes wire transfer activity including domestic & international imported files from UNET, FRB and correspondent wire system.
• Monitors and processes wires queues on correspondent wire system and UNET.
• Confirms amounts and details of faxed/emailed international wires with authorized customers.
• Manage Excel spreadsheets for specific types of wire activity.
• Monitors UBB account balance with FRB to eliminate occurrence of overdrafts.
• Notifies management of any questionable information or suspicious transactions.
• Reconciles incoming and outgoing wires to Federal Reserve Bank’s report, and correspondent wire systems reports.
• Performs appropriate GL and DDA entries to reflect the day’s activities and foreign dollar wires.
• Processes customer requests via phone, fax, and email and assists customers with UNET transactions.
• Provides concise, accurate and efficient customer service including answering calls and resolving problems related to wire transfer inquiries.
• Processes requests for the purchase of foreign dollar wires via select vendors.
• Reconciles US Dollar International wires on correspondent wire system sent to Vendor.
• Monitors wires against OFAC watch-lists and decisions matches.
• Performs investigations pertaining to International and Domestic wire details to assist in eliminating fraudulent transfer of funds.
• Keeps supervisor informed of important developments, potential problems and related information necessary for effective management. Coordinates/communicates plans and activities with others to ensure a “team” approach.
• Duties as assigned.

Benefits

• Medical, Dental, and Vision
• HSA with a generous company contribution
• Medical and Dependent Care Flexible Spending Accounts
• 401(k) plan with a 3% company contribution, plus up to an additional 1% match - Roth option available
• 12 Paid holidays

Pay Range

• $22.34 - $29.78 hourly; depending on education, qualifications, experience
• Annual bonus target: 5% of annual pay dependent on company and personal performance

Knowledge, Skills & Abilities

• Associate’s degree in Business, Accounting or related field with 2+ years banking experience preferred
• High School Diploma or equivalent with 4+ years banking experience considered
• High attention to detail
• Basic accounting or bookkeeping knowledge
• Windows, Microsoft Edge, typing and 10 key accuracy

About Us

Headquartered in Richfield, MN and chartered in 1975, United Bankers’ Bank (UBB) is the nation’s first bankers’ bank. Today, UBB has over $1 billion in assets, and is a trusted correspondent banking partner to over 1,000 community banks from the West Coast to the Great Lakes and South Atlantic. Our “First for Your Success” motto is a guiding principle that establishes the success of each and every customer and UBB employee as our number one priority.

United Bankers’ Bank is an EEO/AA employer: All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by law.

How to Apply

To continue to learn more about our superior benefits package and apply for this position, please visit our Careers page at https://www.ubb.com/about-us/careers .

MBA Job number/Date Added
H-8089: 1/8/26