Wireless Telecom Provisioning Specialist (Hybrid)

Eight Eleven Group; Charlotte (NC); Hybrid; USD 41,000 - 50,000; Full time

Job summary

Eight Eleven Group is seeking a Telecom Wireless Services Provisioner in Charlotte, NC. The role focuses on provisioning off-net wireless data services, tracking inventory, and coordinating with carriers and internal teams to ensure cost-effective service delivery.

Ideal candidates have experience in wireless voice/data services, procurement, and vendor coordination, with strong communication and analytical skills. Hybrid work schedule, 3 days onsite.

Qualifications

• Bachelor's degree or 4+ years related work experience.
• Minimum 3 years in provisioning cellular services.
• Experience with wireless voice/data services and procurement.

Responsibilities

• Procure, track, and deliver off-net wireless data services.
• Coordinate with internal customers, Telecom personnel, and external carriers for provisioning.
• Handle procurement, change, and disconnect requests for wireless services.
• Support assessment, selection, purchasing, and management of wireless services and assets.
• Advise project teams to maximize wireless telecommunications effectiveness.
• Review and resolve billing discrepancies for new wireless services.
• Maintain and audit circuit inventory accuracy and assist in cost optimization.
• Stay current on telecom technologies and suggest process improvements.
• Establish and follow procedures for ordering, tracking, and terminating circuits.
• Communicate order status and updates to stakeholders and update inventory systems.

Skills

Strong communication

Analytical thinking

Problem solving

Teamwork

Customer service

Self-starter

Vendor coordination

Wireless provisioning

Education

Bachelor's degree or 4+ years related experience

Tools

ServiceNow

Jira

Rivermine TEM

Job description

Eight Eleven Group is seeking a Telecom Wireless Services Provisioner in Charlotte, NC. The role focuses on provisioning off-net wireless data services, tracking inventory, and coordinating with carriers and internal teams to ensure cost-effective service delivery.

Ideal candidates have experience in wireless voice/data services, procurement, and vendor coordination, with strong communication and analytical skills. Hybrid work schedule, 3 days onsite.