Wireless Telecom Provisioning Specialist

Optomi; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Optomi is seeking a Telecommunications Provisioner in Charlotte, NC to handle procurement, tracking, and delivery of off-net wireless data services. You will collaborate with internal teams and external carriers to ensure cost-effective provisioning and timely service delivery.

The role requires knowledge of wireless voice/data services, strong communication, and problem-solving skills. Experience with carrier portals and ITSM tools is a plus.

Qualifications

• Bachelor’s degree or 4 years of equivalent direct work-related experience.
• Minimum of 3 years experience provisioning cellular services.
• Experience with carriers and carrier portal systems is a plus.

Responsibilities

• Procure, track, and coordinate provisioning of off-net wireless data services.
• Coordinate with carriers to collect order information and track progress; communicate delays to engineers and customers.
• Review billing for new wireless services to ensure accurate pricing and inventory
• Maintain circuit inventory accuracy and identify cost-saving opportunities.
• Establish procedures for ordering, tracking, and terminating circuits with telecom engineers.

Skills

Telecom provisioning

Carrier coordination

Customer service

Procurement

Problem solving

Education

Bachelor’s degree or equivalent experience

Tools

ServiceNow

Jira

Rivermine

Job description

Optomi is seeking a Telecommunications Provisioner in Charlotte, NC to handle procurement, tracking, and delivery of off-net wireless data services. You will collaborate with internal teams and external carriers to ensure cost-effective provisioning and timely service delivery.

The role requires knowledge of wireless voice/data services, strong communication, and problem-solving skills. Experience with carrier portals and ITSM tools is a plus.