Wireless Store Manager — Lead Team, Drive Growth & Commission

Luna Wireless, An Authorized T-Mobile Retailer (Northeast); Garfield (NJ); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Commission

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Donation matching

Employee discounts

Job summary

Luna Wireless, an Authorized T-Mobile Retailer, seeks a Retail Store Manager to lead by example and empower a team to excel in a fast-paced environment in the United States. You will oversee all store operations, including hiring, scheduling, training, marketing, losses prevention, and staff development.

Requires 2–4 years of management experience in retail sales, strong communication, and proficiency in Microsoft Office.

Qualifications

• 2 years wireless retail experience, high volume preferred.
• Bachelor's degree, preferred.

Responsibilities

• Complete observations of store employees' interactions with customers, including feedback, to be used in development, training, and coaching conversations ensuring assigned team trainings are completed on time.
• Assist with customer-related issues that would positively impact the customer's experience within the T-Mobile brand & expectations.
• Own store success and take ownership for store employees' work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.
• Support operational excellence by observing every store function, monitoring sales and inventory, manage sales tracking and implementing new store programs and initiatives.
• Always maintain a neat clean organized store environment.
• Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand, and digital technology.

Skills

Communication

Microsoft Office

Store Management

Store Operations

Customer Service

Education

Bachelor's degree, preferred

Job description

Luna Wireless, an Authorized T-Mobile Retailer, seeks a Retail Store Manager to lead by example and empower a team to excel in a fast-paced environment in the United States. You will oversee all store operations, including hiring, scheduling, training, marketing, losses prevention, and staff development.

Requires 2–4 years of management experience in retail sales, strong communication, and proficiency in Microsoft Office.