Wireless Store Manager: Elevate Experience & Revenue

Cellular-World---AT; Overland Park (KS); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Supportive team

Tenure Increase program

PTO accrual

Medical/Dental/Vision benefits

Disability insurance options

401(k) plan with company contribution

Employee discount (57% on up to 5 AT&T

Access to latest gadgets discounts

Team Color apparel budget

Job summary

Cellular World in Overland Park, KS is seeking a Retail Store Manager to lead a busy wireless retail location and deliver an outstanding customer experience using AT&T's service standards. The role focuses on achieving sales targets, coaching staff, managing store operations, and building strong customer relationships while upholding brand and compliance requirements.

You will open/close the store, train associates, handle inventory, and resolve customer issues, with a strong emphasis on

Qualifications

• Must have retail or customer service management experience.
• Proven leadership and employee management skills.
• Ability to stand long hours and work full-time, weekends, and peak periods.

Responsibilities

• Drive sales and customer satisfaction using AT&T standards.
• Meet and exceed monthly sales goals and assist staff with closing sales.
• Open and close the retail location and complete procedures.
• Provide coaching to sales associates and conduct regular staff meetings.
• Manage inventory, orders, discrepancies, and counts.
• Resolve customer complaints and maintain positive relationships with staff and customers.

Job description

Cellular World in Overland Park, KS is seeking a Retail Store Manager to lead a busy wireless retail location and deliver an outstanding customer experience using AT&T's service standards. The role focuses on achieving sales targets, coaching staff, managing store operations, and building strong customer relationships while upholding brand and compliance requirements.

You will open/close the store, train associates, handle inventory, and resolve customer issues, with a strong emphasis on