Wireless Retail Store Manager - Eldorado

Cellular-World---AT; McKinney (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Team environment

Tenure increase

PTO accrual

Medical/Dental/Vision

Disability insurance

401(k) plan

Employee discount

Accessory discounts

Apparel budget

Job summary

Cellular World, a leading AT&T authorized retailer, seeks a Wireless Retail Store Manager for Eldorado in McKinney, TX. This full-time role drives sales, delivers exceptional customer experiences, and leads a team to success using AT&T standards.

You will manage daily store operations, achieve sales goals, provide training, handle inventory, and resolve customer issues while upholding company policies and driving profitability.

Responsibilities

• Drive sales and customer satisfaction using At Your Service and Key Satisfaction Drivers.
• Meet and exceed monthly sales goals. Assist employees with closing sales and providing customer service.
• Observe customer experience to determine the focus of the AT&T Experience Steps.
• Ensure proper opening and closing of the retail location with all open/close procedures.
• Train staff to 100% completion of required training monthly and annually per AT&T compliance standards.
• Inventory management: ordering, receiving, discrepancies, and counts daily/weekly/monthly.
• Resolve customer complaints regarding sales and service.

Job description

Position: Wireless Retail Store Manager - Eldorado

Location: McKinney, TX

# of Openings: 1

Retail Sales Manager

Cellular World, a leading AT&T authorized retailer, is currently looking for strong Retail Sales Managers who are passionate about mobile technology. We are currently accepting resumes for a full-time Retail Sales Manager to join our innovative, best-in-class, and growing company. Your goal, as the Retail Sales Manager, is to ensure the store delivers an excellent customer experience using At Your Service and Key Satisfaction drivers. The Retail Sales Manager will also ensure the location exceeds sales metrics, manage and protect company assets, and increase profitability, all while developing your team to be the best in class.

Job Benefits

• Supportive team environment.
• Tenure Increase program.
• PTO Accrual.
• Medical/Dental and Vision benefits options.
• Long-term and short-term disability insurance benefits options.
• 401(k) plan with a company contribution.
• An incredible employee discount not to exceed 57% on up to 5 lines on AT&T's premium wireless service.
• Huge discounts on accessories and additional AT&T products and services allow you access to the latest and greatest, trending gadgets.
• A new hire budget to spend on a wide range of Team Color apparel.

Responsibilities

• Drive sales and customer satisfaction using At Your Service and Key Satisfaction Drivers.
• Meet and exceed monthly sales goals. Achieve personal sales goals as well as assist employees with closing sales and providing customer service.
• Observe customer experience to determine the focus of the AT&T Experience Steps.
• Ensures proper opening and closing of the retail location with completion of all open/close procedures.
• Training - ensure 100% completion of all required training monthly and annually per AT&T compliance standards.
• Inventory - Manage ordering, receiving, discrepancies, and complete daily, weekly, and month-end counts as needed.
• Provide resolution to customer complaints regarding sales and service.