Wireless Store Leader: Drive Sales & Customer Experience

Cellular-World---AT; San Antonio (TX); Vor Ort; USD 40.000 - 64.000; Vollzeit

Benefits dieser Stelle

Medical/Dental/Vision benefits

401(k) with company contribution

Employee discount on AT&T services

PTO accrual

Long-term disability insurance

Short-term disability insurance

Zusammenfassung

Cellular World, a leading AT&T authorized retailer, seeks a Retail Sales Manager to drive exceptional customer experiences and exceed sales goals. You will manage store operations, train staff, and protect assets while increasing profitability.

The role requires leadership, strong customer service, and the ability to lead teams across locations with flexibility for promotional events and weekends. Equal opportunity employer.

Qualifikationen

• Previous retail or customer service management required.
• Proven leadership and employee management skills.
• Ability to stand for long periods and work full-time, weekends, and during peak retail selling periods.
• Must pass a background check.
• Must have a valid Driver's License and current auto insurance.

Aufgaben

• Drive sales and customer satisfaction using At Your Service and Key Satisfaction Drivers.
• Meet and exceed monthly sales goals and assist employees with closing sales.
• Observe customer experience to determine the AT&T Experience Steps focus.
• Ensure proper opening and closing of the store and complete procedures.
• Provide coaching to sales associates in wireless sales and service.

Kenntnisse

Leadership

Customer service

Retail management

Team coaching

Tech-savvy

Tools

POS system

Jobbeschreibung

Cellular World, a leading AT&T authorized retailer, seeks a Retail Sales Manager to drive exceptional customer experiences and exceed sales goals. You will manage store operations, train staff, and protect assets while increasing profitability.

The role requires leadership, strong customer service, and the ability to lead teams across locations with flexibility for promotional events and weekends. Equal opportunity employer.