Wireless Store Lead: Coaching, Growth & Customer Experience

Mobile Generation LLC; Louisville (KY); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Strong base pay

Performance bonuses

Flexible schedule

Health Plan

401K

Job summary

Mobile Generation LLC in Louisville, KY, is seeking a Verizon Wireless Assistant Store Manager. You will work with the Store Manager to ensure the sales team is proficient in the selling process, Verizon products, and delivering an exceptional customer experience.

The role requires prior retail leadership, preferably in wireless, with the ability to lead, coach, and engage customers daily. Willingness to travel among Midwest locations, and willingness to work evenings, weekends, and holidays.

Qualifications

• 1+ years of experience in a similar retail role, preferably in wireless.
• Proof of achievement in prior sales roles is required.
• Ability to lead, coach, and inspire a team.
• Willingness to travel to multiple Midwest locations.
• Strong communication and interpersonal skills.

Responsibilities

• Work with Store Manager to build a positive, customer- and goal-oriented environment.
• Assist in hiring, scheduling, and supervising Verizon Wireless Sales Associates.
• Meet or exceed personal and team KPIs each month.
• Coach/mentor the team to provide exceptional customer experiences.
• Ensure location adheres to Verizon Wireless and Mobile Generation guidelines.
• Support promotional events, inventory procedures, or other duties as assigned.

Skills

Retail leadership

Customer service

Communication

Team mentoring

Sales processes

Job description

Mobile Generation LLC in Louisville, KY, is seeking a Verizon Wireless Assistant Store Manager. You will work with the Store Manager to ensure the sales team is proficient in the selling process, Verizon products, and delivering an exceptional customer experience.

The role requires prior retail leadership, preferably in wireless, with the ability to lead, coach, and engage customers daily. Willingness to travel among Midwest locations, and willingness to work evenings, weekends, and holidays.