Wireless Solutions Specialist – Growth & Training

Wireless Zone; Boston (MA); On-site; USD 45,000 - 85,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discount

Flexible schedule

Health insurance

Paid training

Vision insurance

Job summary

Wireless Zone in Boston, MA is seeking a Wireless Expert to help customers stay connected with the latest devices, plans, and accessories while delivering exceptional service. You will greet customers, assess needs, demonstrate products, and process sales and activations accurately.

Ideal candidates have 1–3 years in retail or customer-facing roles, are friendly and motivated, and comfortable working flexible hours including evenings and weekends.

Qualifications

• 1-3 years retail/customer-facing/sales experience preferred.
• Friendly, confident, and motivated to achieve results.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Greet and assist customers with enthusiasm, professionalism, and product knowledge
• Identify customer needs and recommend wireless products, accessories, and plans that best fit their lifestyle
• Process sales transactions and activations accurately and efficiently
• Maintain in-store visual standards and product displays
• Stay up-to-date on the latest devices, promotions, and Verizon services
• Meet or exceed sales goals and performance metrics
• Educating and engaging customers through product demonstrations

Skills

Retail sales

Customer service

Communication

Job description

Wireless Zone in Boston, MA is seeking a Wireless Expert to help customers stay connected with the latest devices, plans, and accessories while delivering exceptional service. You will greet customers, assess needs, demonstrate products, and process sales and activations accurately.

Ideal candidates have 1–3 years in retail or customer-facing roles, are friendly and motivated, and comfortable working flexible hours including evenings and weekends.