Wireless Experience Specialist - Tech & Customer Solutions

Wireless Zone LLC; Sanford (ME); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

401K with company match

Medical Insurance

Dental Insurance

Paid time off

Employee discounts

Training on latest technology

Opportunities for advancement

Job summary

Wireless Zone is seeking an energetic Experience Specialist to help customers with Verizon Wireless service and devices. You will demonstrate products, answer questions, and support sales associates to deliver an outstanding customer experience.

Ideal candidates are friendly team players who stay current with technology trends and can work varied hours, including weekends and evenings.

Qualifications

• Must be 18 years old.
• Strong customer service focus and teamwork.
• Keep up with latest data/entertainment tech and devices.
• Flexible hours, including weekends, evenings and some holidays.

Responsibilities

• Educate and engage customers through product demonstrations.
• Provide prompt, courteous service in person or by phone.
• Assist tenured Sales Associates with all aspects of the sales process and customer service.
• Support store operations.

Skills

Customer service

Retail sales

Communication

Tools

Verizon products

Job description

Wireless Zone is seeking an energetic Experience Specialist to help customers with Verizon Wireless service and devices. You will demonstrate products, answer questions, and support sales associates to deliver an outstanding customer experience.

Ideal candidates are friendly team players who stay current with technology trends and can work varied hours, including weekends and evenings.