Wireless Sales Representative

Red Lion Mobility; Westport (CT); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision, 401(k)

Paid training

Monthly commission

Internal promotions

Growth programs

Top performer trip

Job summary

Optimum Communications is hiring a Retail Sales Representative in Westport, CT to join our fast-growing wireless team. You will engage customers, explain products, and close sales in a busy retail environment, earning commission on top of hourly pay.

Qualifications include at least 1 year of retail or telecom sales, a high school diploma or GED, and the ability to work evenings, weekends, and holidays. This is an in-person, on-site role with opportunities for advancement.

Qualifications

• Must have at least 1 year of retail or telecommunications sales experience.
• High school diploma or GED.
• Flexible schedule including evenings, weekends and holidays.
• Stand for extended periods and lift up to 35 lbs.
• Excellent customer service and ability to upsell.

Responsibilities

• Engage customers and present telecommunications products and services.
• Identify customer needs and recommend appropriate packages.
• Upsell and cross-sell to maximize sales.
• Meet or exceed individual and store sales and commission goals.
• Explain pricing, promotions clearly to customers.

Skills

Customer-facing sales

Upselling

Cross-selling

Communication

Product knowledge

Meeting sales targets

Education

High school diploma or GED

Job description

Wireless Sales Representative- Westport, CT

Location: Westport, Connecticut, United States

Department: CT- Ralph White

Workplace: on_site

Employment Type: full

Description

Retail Sales Representative

Job Type: Full-time

Work Location: In person

Overview

JOIN one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representatives who are energetic, driven, and eager to succeed. This role is best for someone with customer-facing sales experience in wireless, mobile, cable, internet, telecommunications, or retail sales. The ideal candidate must be comfortable actively engaging customers, recommending products and services, upselling, cross-selling, and working toward sales and commission goals in a fast-paced retail store environment.

Who We Are

We are a rapidly expanding branded partner forOptimum Communications - a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.

Key Responsibilities:

Sales & Product Knowledge

• Must be able to engage customers and present telecommunications products and services proactively.
• Must be comfortable selling mobile, internet, cable, TV, and related support services.
• Should know how to identify customer needs and recommend the right products or service packages.
• Must be able to upsell and cross-sell products to maximize sales opportunities.
• Must be able to meet or exceed individual sales goals, commission goals, and store performance expectations.
• Must be able to explain products, services, pricing, and promotions clearly to customers.

Customer Experience

• Must provide a positive, professional, and solution-focused customer experience.
• Should be comfortable building customer relationships and creating long-term brand loyalty.
• Must maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.

Team & Organizational Success

• Must be reliable, punctual, and able to work scheduled shifts.
• Must be able to collaborate with team members and contribute to a supportive, performance-driven culture.
• Must be willing to support nearby store locations within a 35-mile radius when needed and have reliable transportation.
• Must be able to work in person at the assigned retail store location.

Requirements

• Must have at least 1 year of retail, wireless, mobile, cable, or telecommunications or sales experience.

• Must have a high school diploma or GED.

• Must be able to work a flexible schedule, including evenings, weekends, and holidays.
• Must be able to stand for extended periods of time and lift up to 35 lbs.

Benefits

• Medical, Dental, Vision, and 401(k)

• Paid training and onboarding
• Monthly commission opportunitiesInternal promotion and advancement opportunities
• Employee growth and rewards programs
• Annual all-expenses-paid trip opportunity for top performers

Pay & Hours

Pay: $18/hour + monthly commission
Expected Hours: Approximately 40 hours per week
Total Compensation: $45,000 - $75,000 annually, based on hourly pay and commission performance