Wireless Retail Sales Representative

Tech Sales Jobs; Hauppauge (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and 401(k)

Paid training and onboarding

Monthly commission opportunities

Internal promotion and advancement

Annual all-expenses-paid trip for top

Job summary

Optimum Communications seeks Wireless Retail Sales Representatives for Hauppauge. You will engage customers and explain telecom products, helping residential clients connect to internet, mobile, TV and voice services.

Join a fast-growing team that values energy and customer focus. You will work in person, meet sales goals, upsell bundles, and contribute to a positive shopping experience in a busy retail environment.

Qualifications

• At least 1 year of customer-facing sales experience preferred.
• Experience selling mobile or wireless services, home internet, cable or TV is strongly preferred.
• Eligible to work in the United States.
• Able to stand for extended periods and lift up to 35 lbs.

Responsibilities

• Engage customers and present telecommunications products and services.
• Identify customer needs and recommend suitable packages.
• Upsell and cross-sell to maximize sales opportunities.
• Meet or exceed individual sales and commission goals.
• Explain pricing and promotions clearly to customers.

Skills

Customer service

Sales

Upselling

Communication

Teamwork

Education

High school diploma or GED

Job description

Wireless Retail Sales Representative- Hauppauge

Location: Hauppauge, New York, United States

Department: Brooklyn/ LI- Henry Francis

Workplace: on_site

Employment Type: full

Description

Overview

JOIN one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representatives who are energetic, driven, and eager to succeed.

Who We Are

We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.

Key Responsibilities:

Sales & Product Knowledge

• Must be able to engage customers and present telecommunications products and services proactively.
• Must be comfortable selling mobile, internet, cable, TV, and related support services.
• Should know how to identify customer needs and recommend the right products or service packages.
• Must be able to upsell and cross-sell products to maximize sales opportunities.
• Must be able to meet or exceed individual sales goals, commission goals, and store performance expectations.
• Must be able to explain products, services, pricing, and promotions clearly to customers.

Customer Experience

• Must provide a positive, professional, and solution-focused customer experience.
• Should be comfortable building customer relationships and creating long-term brand loyalty.
• Must maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.

Team & Organizational Success

• Must be reliable, punctual, and able to work scheduled shifts.
• Must be able to collaborate with team members and contribute to a supportive, performance-driven culture.
• Must be willing to support nearby store locations within a 35-mile radius when needed and have reliable transportation.
• Must be able to work in person at the assigned retail store location.

Requirements

• At least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons is preferred. Experience selling mobile or wireless services, home internet, cable or TV, or bundled telecommunications services is strongly preferred.
• High school diploma or GED preferred.
• Experience serving walk-in retail customers, explaining pricing and promotions, and upselling or cross-selling add-ons in a retail environment is a plus.
• Experience building repeat customer relationships in a retail sales environment is a plus.
• Must be eligible to work in the United States.
• Must have reliable transportation and be willing to support nearby store locations within a 35-mile radius when needed.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.
• Must be able to stand for extended periods of time and lift up to 35 lbs.

Benefits

• Medical, Dental, Vision, and 401(k)

• Paid training and onboarding
• Monthly commission opportunities
• Internal promotion and advancement opportunities
• Employee growth and rewards programsAnnual all-expenses-paid trip opportunity for top performers