Wireless Sales Pro — Growth, Training Pay & Stock

T-MOBILE USA, Inc.; Florida; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company match

Paid time off

Annual stock grant

Employee stock purchase plan

Mobile service discounts

Job summary

Join T-Mobile USA, Inc. in Florida as a Mobile Associate focusing on delivering personalized technology and service solutions. You will engage customers, demonstrate plans, and help shoppers throughout their journey while building product knowledge.

Trainings advance your skills in digital tools, customer interaction, and teamwork. The role offers base pay with incentives and broad benefits as part of our Total Rewards. Equal opportunity employment.

Qualifications

• High School Diploma/GED required.
• 6 months of customer service and/or sales experience in Retail preferred.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes and wireless technology.
• Collaborate with colleagues across channels to support a seamless customer experience.
• Assist with additional duties/projects as assigned.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

Join T-Mobile USA, Inc. in Florida as a Mobile Associate focusing on delivering personalized technology and service solutions. You will engage customers, demonstrate plans, and help shoppers throughout their journey while building product knowledge.

Trainings advance your skills in digital tools, customer interaction, and teamwork. The role offers base pay with incentives and broad benefits as part of our Total Rewards. Equal opportunity employment.