Mobile Sales Pro: Training, Stock Grants & Growth

T-Mobile; Rincon (NM); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Annual stock grant

Employee stock purchase plan

401(k)

Paid time off

Health insurance

Dental and vision

Job summary

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers, demonstrating technology and service plans, and guiding shoppers through their journey. The role emphasizes customer service, product knowledge, and the use of digital tools, with training and opportunities for career growth within a comprehensive benefits package, including stock grants and a 401(k) plan.

Travel is not required. Base hourly pay plus training pay and incentives are provided.

Qualifications

• Change agility is required.
• Excellent communication is required.
• Strong customer problem solving skills are required.
• Customer service experience is required.
• Ability to engage people and build rapport.
• Ability to multitask effectively in a fast-paced environment.
• Sales experience is valued.
• Teamwork orientation is required.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet individual needs
• Utilize digital tools to demonstrate network coverage, service plans, and product features to enhance customer understanding and engagement
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations
• Collaborate with colleagues across channels to support a seamless customer experience and contribute to team initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Teamwork Orientation

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Mobile Associate to support retail operations by engaging customers, demonstrating technology and service plans, and guiding shoppers through their journey. The role emphasizes customer service, product knowledge, and the use of digital tools, with training and opportunities for career growth within a comprehensive benefits package, including stock grants and a 401(k) plan.

Travel is not required. Base hourly pay plus training pay and incentives are provided.