Wireless Sales Pro — Customer-Focused & Flexible Hours

Paycom; Baltimore (MD); On-site; USD 28,000 - 29,000; Full time

Job summary

Talk4less Wireless in Baltimore, MD is seeking a dedicated wireless consultant for our Cricket Wireless dealership. This full-time role emphasizes customer service, product knowledge, and selling wireless plans in a fast-paced environment.

Responsibilities include greeting customers, processing sales at the POS, learning promos, maintaining displays, and collaborating with management to resolve issues while delivering an outstanding shopping experience.

Qualifications

• High school diploma/GED or equivalent experience.
• 1 year of retail sales or customer service experience; wireless sales experience preferred but not required.
• Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, POS systems, and cash handling.

Responsibilities

• Customer service, greeting in a friendly & timely manner, creating a positive work environment.
• Proficiency in administrative and operational tasks – filing paperwork and forms, being communicative with management to resolve issues, etc.
• Maintains store cleanliness, stocks accessories, and keeps displays current and compliant to corporate standards.
• Utilizes time management, shows up on time and has store ready to open, closes store properly and makes sure all sensitive items have been secured.
• Sell no-contract wireless phones, service plans and accessories in a fast-paced environment
• Deliver outstanding service striving to retain and gain customers
• Participate in outside sales events or promotions
• Work flexible hours, weekends and holidays at various locations

Skills

Retail sales

Customer service

Communication

Time management

Cash handling

Education

High school diploma/GED

Tools

Point-of-Sale systems

Job description

Talk4less Wireless in Baltimore, MD is seeking a dedicated wireless consultant for our Cricket Wireless dealership. This full-time role emphasizes customer service, product knowledge, and selling wireless plans in a fast-paced environment.

Responsibilities include greeting customers, processing sales at the POS, learning promos, maintaining displays, and collaborating with management to resolve issues while delivering an outstanding shopping experience.