Wireless Sales Pro - $20+/hr + Commission

TCC Wireless, LLC; Hastings (MI); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Aflac Insurance

Development and growth opportunities

Job summary

TCC Wireless, LLC in Hastings, MI is hiring a Retail Sales Representative to connect customers with the T-Mobile brand in a fast-paced store environment. You will greet customers, assess needs, and drive sales while delivering outstanding service.

You will handle activations, price plan changes, and upgrades, with a focus on revenue growth and quality metrics. The role requires a high-energy, customer-focused individual who can work nights, weekends, and holidays.

Qualifications

• High school diploma or GED required.
• At least 6 months in retail or sales with strong customer focus.
• Legally authorized to work in the United States.
• Ability to work nights, weekends, and holidays.
• Excellent written, verbal and interpersonal communications skills.
• Reliable transportation.
• Must be able to stand for long periods of time on the sales floor.
• Must be able to move and/or lift up to 25 pounds.

Responsibilities

• Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs.
• Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts, identifying revenue opportunities, and excelling in quality metrics.
• Builds relationships with TCC Wireless employees and customers across all channels of the business.
• Works with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
• Ensures compliance with all company policies and procedures.
• Maintains store appearance, back room, restrooms and individual work area according to the retail store standards.
• Patiently explores customer needs regarding their experience with thoughtful questions and support with service activations, changes and bill payments, equipment replacement, selling accessories and processing price plan changes and upgrades.
• RSLREP is responsible for achieving assigned performance metrics.

Skills

Customer service

Retail sales

Communication

Education

High School Diploma or GED

Job description

TCC Wireless, LLC in Hastings, MI is hiring a Retail Sales Representative to connect customers with the T-Mobile brand in a fast-paced store environment. You will greet customers, assess needs, and drive sales while delivering outstanding service.

You will handle activations, price plan changes, and upgrades, with a focus on revenue growth and quality metrics. The role requires a high-energy, customer-focused individual who can work nights, weekends, and holidays.