Wireless Sales Specialist: Commission + Growth

TCC Wireless, LLC; Niles (MI); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Career growth opportunities

Job summary

TCC Wireless, LLC in Niles, MI is hiring a Retail Sales Representative to join the T-Mobile Premium Retailer team. You will connect customers with the T-Mobile brand, delivering enthusiastic service and knowledge of devices and plans.

The role offers a fast-paced environment with base pay plus commission, aiming for up to $20+ per hour. Must be able to work various shifts including weekends and holidays, with opportunities for growth in a dynamic retail setting.

Qualifications

• Minimum 6 months experience in retail and/or sales with a strong customer focus.
• Legally authorized to work in the United States.
• Ability to work nights, weekends, and holidays in a retail environment.
• Excellent written, verbal and interpersonal communications skills.

Responsibilities

• Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs.
• Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts, identifying revenue opportunities, and excelling in quality metrics.
• Builds relationships with TCC Wireless employees and customers across all channels of the business.
• Works with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
• Ensures compliance with all company policies and procedures.
• Maintains store appearance, back room, restrooms and individual work area according to the retail store standards.
• Patiently explores customer needs regarding their experience with thoughtful questions and support with service activations, changes and bill payments, equipment replacement, selling accessories and processing price plan changes and upgrades.
• Retail Sales Representative is responsible for achieving assigned performance metrics.

Skills

Customer service

Retail sales

Interpersonal communication

Problem solving

Education

High School Diploma or GED

Job description

TCC Wireless, LLC in Niles, MI is hiring a Retail Sales Representative to join the T-Mobile Premium Retailer team. You will connect customers with the T-Mobile brand, delivering enthusiastic service and knowledge of devices and plans.

The role offers a fast-paced environment with base pay plus commission, aiming for up to $20+ per hour. Must be able to work various shifts including weekends and holidays, with opportunities for growth in a dynamic retail setting.