Wireless Sales Lead - Coach, Drive Results & Growth

Premium Retail Services; Northern (KY); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Health benefits

Mileage reimbursement

Training bonuses

Employee discounts

Advancement opportunities

Job summary

Acosta Group is seeking a Sales Lead (Wireless Retail) to drive sales performance, coach associates, and deliver an exceptional customer experience. The role rewards proactive engagement with customers not actively shopping, with coaching, onboarding, and ongoing development as core duties.

Top performers thrive on competition and accountability, with uncapped earning potential and clear growth opportunities through training and leadership. Evening/weekend flexibility is preferred.

Qualifications

• Self-motivated, goal-oriented sales professional.
• Strong communication and interpersonal skills.
• Positive, energetic leader who motivates others.
• Reliable, punctual, and accountable.
• Quick learner who masters products and systems.
• Flexible retail schedules, including evenings and weekends.
• Able to work independently and take initiative.

Responsibilities

• Meet and exceed personal sales goals and KPIs.
• Train, coach, and mentor new and existing sales associates.
• Deliver onboarding, role-plays, and ongoing on-the-job development.
• Conduct one-on-one coaching sessions.
• Resolve escalated customer issues while following carrier and program guidelines.
• Independently manage shift responsibilities and make floor-level decisions.
• Travel between store locations if required.

Skills

Self-motivated

Goal-oriented

Communication skills

Interpersonal skills

Leadership

Independent worker

Flexible schedules

Job description

Acosta Group is seeking a Sales Lead (Wireless Retail) to drive sales performance, coach associates, and deliver an exceptional customer experience. The role rewards proactive engagement with customers not actively shopping, with coaching, onboarding, and ongoing development as core duties.

Top performers thrive on competition and accountability, with uncapped earning potential and clear growth opportunities through training and leadership. Evening/weekend flexibility is preferred.