Wireless RF Systems Support Engineer (5G/MMWave)

GainRep

Miami (FL)

On-site

USD 90,000 - 120,000

Full time

7 days ago

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Job summary

INTRACOM TELECOM is seeking a Technical Support Engineer to support world-class packet microwave and millimeter-wave radio systems across the USA. You will work both in lab environments and at customer sites, assisting with installation, commissioning, troubleshooting, and integration throughout the product lifecycle.

The role requires 8–10 years of RF system experience, strong Linux and networking knowledge, and willingness to travel domestically.

Qualifications

Bachelor’s degree required in Telecommunications, Electrical Engineering, or Physics.
8–10 years of proven experience in Technical Support or Field Engineer roles involving RF systems.
Hands-on experience with point-to-point microwave and/or point-to-multipoint radio systems.
Strong knowledge of RF theory including link budgets and antenna alignment.
Working knowledge of L2/L3 networking, VLANs, routing, and SNMP.
Proficiency with Linux and basic IT practices.
US work authorization and residency within the US.
Willingness to travel within USA.

Responsibilities

Provide technical support for wireless MW/mmW systems and related network protocols.
Travel to customer sites to supervise installation, alignment and commissioning.
Manage computer systems and hardware with IT and desktop support practices.
Collaborate with engineering/R&D on escalations and product improvements.
Prepare technical documentation and reports using Microsoft Office and SQL.
Investigate throughput and performance issues on deployed wireless links.