In-Store Customer Care Specialist | Growth & Perks

DSI Systems; Loomis (CA); On-site; USD 29,549 - 42,085; Full time

Benefits offered by this job

Comprehensive health insurance

401k Plan with matching

Paid vacation and personal days

Employee Profit Sharing Program

50% AT&T wireless discount

Paid training

Job summary

A leading technology solutions provider is seeking a Retail Support Specialist to provide front-line support to AT&T customers in high-traffic retail environments. The ideal candidate will have strong customer service skills and the ability to resolve account inquiries while maintaining professionalism in a dynamic atmosphere. Compensation starts at $26 per hour along with comprehensive training, career growth opportunities, and attractive benefits including health insurance and a 401k plan with employer matching.

Qualifications

• Experience in wireless communications, retail customer service, or technical support.
• Previous call center or retail support experience is preferred.

Responsibilities

• Provide professional support to AT&T customers inside retail locations.
• Resolve inquiries related to billing, account updates, and device support.
• Troubleshoot wireless devices and network issues.

Skills

Strong customer service and communication skills

Ability to handle high-stress situations

Proficient in multitasking

Detail-oriented

Job description

A leading technology solutions provider is seeking a Retail Support Specialist to provide front-line support to AT&T customers in high-traffic retail environments. The ideal candidate will have strong customer service skills and the ability to resolve account inquiries while maintaining professionalism in a dynamic atmosphere. Compensation starts at $26 per hour along with comprehensive training, career growth opportunities, and attractive benefits including health insurance and a 401k plan with employer matching.