Wireless Sales Representative- Roslyn

RedLion Mobility; New York (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and 401(k)

Paid training and onboarding

Monthly commission opportunities

Internal promotion and advancement

Job summary

RedLion Mobility is hiring Retail Sales Representatives to engage customers in our retail stores and promote telecom products and services. You will help residential customers connect to internet, mobile, TV, and voice services while building lasting relationships.

The role emphasizes proactive sales, excellent product knowledge, and the ability to meet sales targets. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• 1+ year of customer-facing sales experience preferred.
• Experience in wireless, mobile, cable, internet, or telecom sales preferred.

Responsibilities

• Engage customers and present telecom products and services proactively.
• Sell mobile, internet, cable, TV, and related services.
• Identify customer needs and recommend product/service packages.
• Upsell and cross-sell to maximize sales opportunities.
• Meet/exceed individual and store sales and commission goals.
• Explain products, pricing, and promotions clearly to customers.

Skills

Customer-facing sales

Upselling & cross-selling

Product knowledge

Communication

Goal-oriented

Education

High school diploma or GED

Job description

Overview

JOIN one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representatives who are energetic, driven, and eager to succeed.

Who We Are

We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services.

Key Responsibilities

Sales & Product Knowledge

• Must be able to engage customers and present telecommunications products and services proactively.
• Must be comfortable selling mobile, internet, cable, TV, and related support services.
• Should know how to identify customer needs and recommend the right products or service packages.
• Must be able to upsell and cross-sell products to maximize sales opportunities.
• Must be able to meet or exceed individual sales goals, commission goals, and store performance expectations.
• Must be able to explain products, services, pricing, and promotions clearly to customers.

Customer Experience

• Must provide a positive, professional, and solution-focused customer experience.
• Should be comfortable building customer relationships and creating long-term brand loyalty.
• Must maintain high customer satisfaction standards, including Net Promoter Score (NPS) goals.

Team & Organizational Success

• Must be able to collaborate with team members and contribute to a supportive, performance-driven culture.

• At least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons is preferred. Wireless, mobile, cable, internet, telecommunications, or retail sales experience is strongly preferred.
• A high school diploma or GED is preferred.
• Must be eligible to work in the United States.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.
• Must be willing to support nearby store locations within a 35-mile radius when needed and have reliable transportation.
• Ability to stand for extended periods of time and lift up to 35 lbs is preferred.

Perks & Benefits

• Medical, Dental, Vision, and 401(k)
• Paid training and onboarding
• Monthly commission opportunities
• Internal promotion and advancement opportunities
• Employee growth and rewards programs
• Annual all-expenses-paid trip opportunity for top performers