Wireless Retail Sales Pro - Base + Commission

Tccrocks; Bloomingdale (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Development opportunities

Job summary

TCC Wireless in Bloomingdale, IL is hiring a Retail Sales Representative to join our fast-paced store team. You will be the connection between the customer and the T-Mobile brand, delivering exceptional service and helping customers choose plans, devices, and accessories.

The role requires at least 6 months of retail or sales experience, bilingual abilities, and flexibility to work nights, weekends, and holidays.

Qualifications

• 6 months' experience in retail and/or sales with a strong customer focus.
• Bilingual skills.
• Ability to work nights, weekends, and holidays in a retail environment.

Responsibilities

• Provides world-class customer service, including greeting customers in the stores, answering phones, and assessing their needs.
• Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts, identifying revenue opportunities, and excelling in quality metrics.
• Builds relationships with TCC Wireless employees and customers across all channels of the business.
• Works with store management in opening, closing, and operating the retail facility, including cash handling, inventory count, and deposits as governed by operations control standards.
• Maintains store appearance, back room, restrooms, and individual work area according to the retail store standards.
• Patiently explores customer needs regarding their experience with thoughtful questions and support with service activations, changes and bill payments, equipment replacement, selling accessories, and processing price plan changes and upgrades.
• Achieves assigned performance metrics.

Skills

Retail experience

Bilingual skills

Customer service

Communication

Education

High School Diploma or GED

Job description

TCC Wireless in Bloomingdale, IL is hiring a Retail Sales Representative to join our fast-paced store team. You will be the connection between the customer and the T-Mobile brand, delivering exceptional service and helping customers choose plans, devices, and accessories.

The role requires at least 6 months of retail or sales experience, bilingual abilities, and flexibility to work nights, weekends, and holidays.