Wireless Retail Sales Manager: Lead & Elevate Your Team

My Wireless; Fontana (CA); On-site; USD 44,000 - 69,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(K) Retirement Program

Paid Vacation Time

Employee Discounts

Job summary

My Wireless, an AT&T Authorized National Retailer, is seeking a Retail Sales Manager in Fontana, CA. You will coach a team to exceed sales targets, supervise daily store operations, hire and schedule staff, and build a loyal customer base while delivering exceptional service.

The role emphasizes achieving KPIs, staff development, and community outreach. Benefits include medical/dental/vision, 401(k), paid vacation, and growth opportunities in a fast-growing retail network.

Qualifications

• 1 year management experience in a similar field (Required)
• 1 year retail or customer-facing sales experience (Required)
• Ability to work flexible hours including evenings, weekends, and holidays (Required)
• Demonstrated ability to meet performance and operation standards (Required)
• Ability to motivate, lead, and coach to results (Required)
• Strong organizational skills and attention to detail (Required)
• Highly effective communication and interpersonal skills (Required)
• Bilingual (Preferred but may not be required depending on location)
• Bachelor’s degree (Preferred)
• Retail or customer-facing sales experience in the telecommunications industry (Preferred)
• Experience prospecting through outbound calls. (Preferred)
• Must be at minimum 18 years of age, legally able to be employed in the US and have a High School diploma or equivalent. (Required)

Responsibilities

• Achieve location goals by coaching and developing team members to achieve company-established Key Performance Indicators.
• Maintain location staffing through employee retention, recruiting and team member training and development.
• Build a steady client base by ethical and customer-centric business practices.
• Establish business accounts by partnering with AT&T Signature team in holding community events outside the store
• Maintain a clean and safe store environment through inventory counts, securing devices, and merchandising in adherence to company standards and policies
• Maintain operations by initiating, coordinating, and enforcing operational policies and procedures
• Uphold the stability and reputation of the location by complying with legal requirements
• Keep informed of professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks

Skills

Management experience

Retail sales experience

Customer service

Coaching

Team leadership

Hiring

Scheduling

Communication

Bilingual

Education

Bachelor’s degree (Preferred)

High School diploma or equivalent (Required)

Job description

My Wireless, an AT&T Authorized National Retailer, is seeking a Retail Sales Manager in Fontana, CA. You will coach a team to exceed sales targets, supervise daily store operations, hire and schedule staff, and build a loyal customer base while delivering exceptional service.

The role emphasizes achieving KPIs, staff development, and community outreach. Benefits include medical/dental/vision, 401(k), paid vacation, and growth opportunities in a fast-growing retail network.