Wireless Retail Sales Manager - Growth & Commission

My-Wireless---AT; Austin (TX); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Strong Base Pay & commissions

Training & growth opportunities

Medical, Dental & Vision

Job summary

My Wireless is seeking an experienced Retail Sales Manager at our Century South store in Austin, TX to coach and develop a team, delivering a best-in-class customer experience and driving sales targets. You will supervise daily operations, hire, schedule, and coach staff, maintain store standards, and build loyal clientele through ethical practices and community engagement.

Strong leadership, coaching, and wireless retail knowledge are required, with a flexible schedule including evenings and

Qualifications

• 1 year management experience in a similar field (Required)
• 1 year retail or customer-facing sales experience (Required)
• Ability to work flexible hours including evenings, weekends, and holidays (Required)
• Demonstrated ability to meet performance and operation standards (Required)
• Ability to motivate, lead, and coach to results (Required)
• Strong organizational skills and attention to detail (Required)
• Highly effective communication and interpersonal skills (Required)
• Bilingual (Preferred but may not be required depending on location)
• Bachelor’s degree (Preferred)
• Retail or customer-facing sales experience in the telecommunications industry (Preferred)
• Experience prospecting through outbound calls. (Preferred)
• Must be at minimum 18 years of age, legally able to be employed in the US and have a High School diploma or equivalent. (Required)

Responsibilities

• Achieve location goals by coaching and developing team members to achieve company-established KPIs.
• Maintain location staffing through employee retention, recruiting and team member training and development.
• Build a steady client base by ethical and customer-centric business practices.
• Establish business accounts by partnering with AT&T Signature team in holding community events outside the store
• Maintain a clean and safe store environment through inventory counts, securing devices, and merchandising in adherence to company standards and policies
• Maintain operations by initiating, coordinating, and enforcing operational policies and procedures
• Uphold the stability and reputation of the location by complying with legal requirements
• Keep informed of professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks

Skills

Leadership

Customer-facing sales

Flexibility in hours

Performance standards

Motivation & coaching

Organizational skills

Communication skills

Bilingual (preferred)

Outbound calls experience (preferred)

Education

Bachelor’s degree (Preferred)

High School diploma or equivalent (Required)

Job description

My Wireless is seeking an experienced Retail Sales Manager at our Century South store in Austin, TX to coach and develop a team, delivering a best-in-class customer experience and driving sales targets. You will supervise daily operations, hire, schedule, and coach staff, maintain store standards, and build loyal clientele through ethical practices and community engagement.

Strong leadership, coaching, and wireless retail knowledge are required, with a flexible schedule including evenings and