Wireless Retail Advocate | Uncapped Commission

Arch Telecom; Waukegan (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

ESOP

Competitive hourly pay

Uncapped commissions

Automatic raises

Career advancement opportunities

Discounted plan

Health benefits for FT

Bonuses

Job summary

Arch Telecom in Waukegan, IL seeks Wireless Retail Associates to join our fast-paced team. You’ll deliver a best-in-class customer experience, demonstrate devices, and help customers choose solutions that fit their lifestyle.

This learning role emphasizes hands-on product knowledge, patient service, and building lasting connections. You’ll grow with coaching from store leaders and advance toward Mobile Expert after training completion.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.
• Willingness to learn and develop product knowledge.
• Ability to build meaningful connections with customers.

Responsibilities

• Help customers pick up right where they left off in their shopping journey, online, by phone, or in-store.
• Showcase demonstrations of the latest technology and personalize solutions beyond the basic device plan.
• Guide customers through purchasing with thoughtful questions and expert answers.

Skills

Customer service

Sales

Team collaboration

Communication

Education

High school diploma

Job description

Arch Telecom in Waukegan, IL seeks Wireless Retail Associates to join our fast-paced team. You’ll deliver a best-in-class customer experience, demonstrate devices, and help customers choose solutions that fit their lifestyle.

This learning role emphasizes hands-on product knowledge, patient service, and building lasting connections. You’ll grow with coaching from store leaders and advance toward Mobile Expert after training completion.