Wireless Retail Advisor: Path to Mobile Expert

Arch Telecom; Delano (MN); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

ESOP

Competitive hourly pay

Uncapped commissions

Career advancement

Job summary

Arch Telecom is seeking a Mobile Associate to join our in-store team in Delano, MN. You will learn and apply customer service skills while helping customers pick devices, plans, and accessories, with hands-on demonstrations of the latest technology.

The role emphasizes building relationships, guiding purchases, and collaborating with store colleagues to deliver a best-in-class customer experience. 18+ age, 40-hour full-time availability preferred.

Qualifications

• 6 months of customer service and/or sales experience, Retail environment preferred.
• Willingness to learn and adapt in a fast-paced setting.
• Ability to balance customer experience with performance goals.

Responsibilities

• Help customers pick up where they left off in their shopping journey, in-store or online.
• Provide hands-on demonstrations of technology and accessories.
• Guide customers through the purchasing experience with thoughtful questions and clear answers.
• Build relationships with customers and team to ensure a seamless experience.

Skills

Customer service

Sales

Communication

Product knowledge

Education

High school diploma or GED

Tools

POS systems

Job description

Arch Telecom is seeking a Mobile Associate to join our in-store team in Delano, MN. You will learn and apply customer service skills while helping customers pick devices, plans, and accessories, with hands-on demonstrations of the latest technology.

The role emphasizes building relationships, guiding purchases, and collaborating with store colleagues to deliver a best-in-class customer experience. 18+ age, 40-hour full-time availability preferred.