Wireless Orders Specialist

Kelly; Columbus (OH); On-site; USD 25,000 - 30,000; Full time

Job summary

Kelly is seeking an Ordering Coordinator in Worthington/Lewis Center, OH to support procurement and delivery of wireless devices and services. You will submit, process, and finalize orders across web-based and email platforms, ensuring compliance with SLAs and strong attention to detail.

You will work closely with the Ordering Team, manage client relationships including federal and commercial customers, and provide backup support as needed.

Qualifications

• Must pass ATF Clearance background check.
• High school diploma or equivalent; Associate’s degree preferred.
• Minimum of six (6) months’ experience in wireless communications.
• General understanding of smartphone devices and related services.
• Proficiency with Microsoft Office Suite or comparable software applications.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer support abilities.
• Outstanding organizational skills, attention to detail, and capacity to prioritize and manage multiple tasks.
• Ability to lift up to forty (40) pounds as necessary.

Responsibilities

• Monitor and assess incoming requests for equipment or services related to mobile devices.
• Interpret customer requirements and submit corresponding orders to vendors.
• Accurately record order details in company-specific databases.
• Conduct daily follow-up on active orders to ensure timely and precise completion.
• Serve as a liaison between customers and vendors to resolve issues and address concerns promptly.
• Provide comprehensive documentation for each order throughout the entire process.
• Respond professionally to customer inquiries regarding orders and shipments.
• Prepare and deliver weekly status reports to supervisors covering assigned tasks.
• Support logistics operations as required to ensure smooth workflow.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Education

High school diploma or equivalent

Associate’s degree preferred

Tools

Microsoft Office Suite

Job description

Kelly is seeking an Ordering Coordinator in Worthington/Lewis Center, OH to support procurement and delivery of wireless devices and services. You will submit, process, and finalize orders across web-based and email platforms, ensuring compliance with SLAs and strong attention to detail.

You will work closely with the Ordering Team, manage client relationships including federal and commercial customers, and provide backup support as needed.