Wireless Operations & Sales Assistant - Learn & Grow

Wireless Zone; Jacksonville (FL); Hybrid; USD 26,000 - 38,000; Full time

Benefits offered by this job

Employee discounts

Advancement opportunities

Training & development

Job summary

Wireless Zone, a Verizon Wireless Premium Retailer, is seeking a Wireless Operations Assistant to learn our communication technology, operations and sales process. If you're outgoing with energy and love tech, this role offers hands-on exposure to in-store sales support and customer service.

You will assist the sales team with outbound calls, merchandising, stock organization and helping customers transfer data to new devices, while delivering friendly service and a welcoming environment.

Qualifications

• Staying up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, etc.
• Multi-tasking in a fast paced team environment
• Providing a welcoming and friendly environment for our customers
• Working a variety of hours including weekends, evenings and holidays involving occasional overtime
• A great attitude.

Responsibilities

• Assist in-store sales team by making outbound customer service phone calls
• Assist customers with service needs and selling accessories
• Merchandise sales floors and organize stock rooms
• Greet customers and transfer data to new devices
• Provide courteous, efficient customer service across product offerings and services

Skills

Interpersonal skills

Customer service

Multi-tasking

Positive attitude

Communication

Schedule flexibility

Job description

Wireless Zone, a Verizon Wireless Premium Retailer, is seeking a Wireless Operations Assistant to learn our communication technology, operations and sales process. If you're outgoing with energy and love tech, this role offers hands-on exposure to in-store sales support and customer service.

You will assist the sales team with outbound calls, merchandising, stock organization and helping customers transfer data to new devices, while delivering friendly service and a welcoming environment.