Wireless Operations & Sales Assistant

Hot Spot Cell; Jacksonville (FL); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Employee discounts

Training & development

Opportunity for advancement

Job summary

Wireless Zone, a Verizon Wireless Premium Retailer, is seeking a Wireless Operations Assistant to support in-store sales teams and learn our sales processes. You’ll engage customers, assist with device transfers, and help with merchandise and stock organization in a dynamic retail environment.

Ideal candidates are energetic, friendly, and eager to learn about wireless technology and sales. Flexible hours including weekends and evenings are required to fit store needs.

Qualifications

• Stays up-to-date on the latest data/entertainment tech and devices (e.g., Wi-Fi).
• Able to multitask in a fast-paced team environment.
• Provides a welcoming, friendly environment for customers.
• Willing to work varied hours including weekends, evenings, and holidays.

Responsibilities

• Make outbound customer service calls to assist store customers.
• Assist customers with service needs and inquiries.
• Merchandise sales floors and organize stock rooms.
• Greet customers and transfer data to new devices as needed.
• Sell accessories and support daily store operations.

Skills

Tech knowledge

Multitasking

Customer service

Flexible hours

Job description

Wireless Zone, a Verizon Wireless Premium Retailer, is seeking a Wireless Operations Assistant to support in-store sales teams and learn our sales processes. You’ll engage customers, assist with device transfers, and help with merchandise and stock organization in a dynamic retail environment.

Ideal candidates are energetic, friendly, and eager to learn about wireless technology and sales. Flexible hours including weekends and evenings are required to fit store needs.